Manager, U.S. Consumer Proprietary Products and Banking Communications

American Express
New York
Workplace: HybridFull timeUSD 89,250 - 150,250 annuallyFunction: Communications, PR & CommunitySkills: ["Strategic thinking","Presentation skills","Organization","Attention to detail","Self-starter","Collaboration","Project management","Judgment"]

Lead strategic PR and communications for U.S. consumer proprietary products, banking, and lending, including Membership Rewards and cash back cards. Counsel executives and partners, develop proactive media and influencer strategies, and manage issues. Own external and internal messaging (press releases, talking points, Q&As) and executive thought leadership support, while setting KPI goals and reporting results. Oversee U.S. PR agencies and budgets and represent the company as a spokesperson.

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FursaFursa
American Express
American Express
1 day ago

Manager, U.S. Consumer Proprietary Products and Banking Communications

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead strategic PR and communications for U.S. consumer proprietary products, banking, and lending, including Membership Rewards and cash back cards. Counsel executives and partners, develop proactive media and influencer strategies, and manage issues. Own external and internal messaging (press releases, talking points, Q&As) and executive thought leadership support, while setting KPI goals and reporting results. Oversee U.S. PR agencies and budgets and represent the company as a spokesperson.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Develop and execute comprehensive communications strategies and content aligned to business objectives for U.S. consumer proprietary products, banking, and lending.
  • •Lead creation and approval of external and internal materials including memos, messaging, talking points, Q&As, press releases, and visual content.
  • •Provide communications counsel to business partners and support executive visibility (e.g., media interview prep, speaking engagement prep, LinkedIn).
  • •Set KPI-driven goals, measure and report on communications impact, and use results to enhance strategies.
  • •Manage social influencer campaigns and oversee U.S.-based PR agencies and budgets.

Pay and Benefits

Salary: USD 89,250 - 150,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirement SavingsParental LeaveFinancial CoachingWellness StipendCounseling Support

Key Requirements

  • •Minimum of 5 years of PR experience, including PR agency experience, with deep knowledge of the premium consumer landscape.
  • •Ability to influence and counsel internal and external stakeholders while managing multiple priorities.
  • •Experience developing and executing successful communications and influencer marketing strategies.
  • •Superior writing, strategic thinking, and presentation skills.
  • •Media relations experience with proven results, including storytelling for national, local, and trade press.
Experience:PR agency experiencePremium consumerInfluencer marketingMedia relations
Skills:Strategic thinkingPresentation skillsOrganizationAttention to detailSelf-starterCollaborationProject managementJudgment

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn