Lead, IT Service Operations

S&P Global
New York, Dallas
Workplace: HybridFull timeUSD 125,000 - 155,000 annuallyFunction: Administration & Executive AssistanceExperience: 9+ yearsEducation: bachelorsSkills: ["Problem-solving","Growth mindset","Communication","Cross-functional collaboration","Prioritization"]

Lead IT Service Operations as part of a global cloud engineering team supporting AWS-hosted environments for enterprise applications in the Corporate Actions & Custody domain. Own infrastructure and automation to enable continuous integration and continuous delivery for UAT and production, manage 24/7 availability and incident/workflow execution, and leverage modern AI tooling to improve DevOps, observability, and operational efficiency.

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FursaFursa
S&P Global
S&P Global
1 month ago

Lead, IT Service Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 38 days agoStatus: Live

Job Summary

Lead IT Service Operations as part of a global cloud engineering team supporting AWS-hosted environments for enterprise applications in the Corporate Actions & Custody domain. Own infrastructure and automation to enable continuous integration and continuous delivery for UAT and production, manage 24/7 availability and incident/workflow execution, and leverage modern AI tooling to improve DevOps, observability, and operational efficiency.
Location: New York, Dallas
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Manage client and internal environments hosted in AWS for enterprise applications in the Corporate Actions & Custody domain.
  • •Provide the infrastructure and automation needed to support continuous integration and continuous delivery for UAT and production.
  • •Ensure high uptime/high availability (24x7) through operational support, incident management, and SLA-driven service management.
  • •Use configuration/deployment management and scripting to support environments and operational workflows.
  • •Contribute to innovation using GenAI/prompting to accelerate DevOps, CI/CD, documentation, monitoring, and observability tooling.

Pay and Benefits

Salary: USD 125,000 - 155,000 annually
Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •9+ years of experience as a cloud engineer.
  • •Hands-on experience working in AWS cloud, including infrastructure and automation for CI/CD across UAT and production environments.
  • •Strong knowledge of UNIX/Linux, including shell scripting, OS configuration, and troubleshooting.
  • •Experience supporting high uptime/high availability (24x7) systems, including incident management and ticketing workflows (e.g., Jira, ServiceNow).
  • •Strong scripting/automation skills (PowerShell, Bash, Python) and familiarity with AWS CloudFormation, Azure DevOps, or Terraform.
Experience:9+ yearsCloud engineering
Education:Bachelor's in computer science
Skills:Problem-solvingGrowth mindsetCommunicationCross-functional collaborationPrioritization
Certifications:AWS certification
Tech Stack:UNIXLinuxShell scriptingJavaJEEJBossOracle WebLogicIBM WebSphereMessaging-oriented middlewareJMSIBM MQActive MQAWSCloudFormationAzure DevOpsTerraformCI/CDContinuous integrationContinuous deliveryIncident management

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

S&P Global
Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1917
WebsiteLinkedIn