Credit Services Recovery Specialist

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Negotiation","Goal orientation","Self-motivation"]

Contact charged-off customers by phone or mail to negotiate balances and arrange payment plans that protect the bank’s interests. Update collection files and complete required paperwork while locating customers using skip tracing tools such as Lexis/Nexis. Recommend next steps related to repossessions, bankruptcies, and foreclosures, and coordinate appropriate bank or legal actions based on account analysis. Provide customer service focused on recovery efforts.

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Huntington Bancshares
Huntington Bancshares
1 month ago

Credit Services Recovery Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Contact charged-off customers by phone or mail to negotiate balances and arrange payment plans that protect the bank’s interests. Update collection files and complete required paperwork while locating customers using skip tracing tools such as Lexis/Nexis. Recommend next steps related to repossessions, bankruptcies, and foreclosures, and coordinate appropriate bank or legal actions based on account analysis. Provide customer service focused on recovery efforts.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Contact charged-off customers by telephone or mail to collect and negotiate balances.
  • •Update collection files and complete all necessary paperwork.
  • •Negotiate payment plans to protect the bank’s interests.
  • •Locate customers via skip tracing and Lexis/Nexis.
  • •Recommend and arrange next steps for repossessions, bankruptcies, foreclosures, and appropriate bank/legal action based on account analysis.

Key Requirements

  • •High school diploma or GED
  • •At least 1 year of collections experience
  • •Excellent written and verbal communication skills
  • •Strong negotiation skills
  • •Working knowledge of consumer and collection law is desired
Experience:1+ years
Education:High School
Skills:CommunicationNegotiationGoal orientationSelf-motivation
Tech Stack:Lexis/NexisCACSRMSHOGANComputers

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn