Store Team Lead (Kittery, ME, US, 03904)

Crocs Inc.
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer service","Communication","Team collaboration","Adaptability"]

Lead in-store teams to deliver exceptional consumer experiences using Crocs’ C.H.A.R.M service model. Partner with Store Management to drive personal and team sales through effective selling and customer engagement. Oversee day-to-day activities including POS system management, merchandising, visual presentation, and stockroom operations, while maintaining service standards and asset protection. Serve as a brand ambassador by sharing product and brand initiative updates with customers.

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Crocs Inc.
Crocs Inc.
1 hour ago

Store Team Lead (Kittery, ME, US, 03904)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead in-store teams to deliver exceptional consumer experiences using Crocs’ C.H.A.R.M service model. Partner with Store Management to drive personal and team sales through effective selling and customer engagement. Oversee day-to-day activities including POS system management, merchandising, visual presentation, and stockroom operations, while maintaining service standards and asset protection. Serve as a brand ambassador by sharing product and brand initiative updates with customers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model.
  • •Actively champion a positive team culture by sharing ideas, feedback, and concerns while modeling core values.
  • •Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • •Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, ensuring follow-up, and adhering to policies for asset protection and inventory control.

Key Requirements

  • •Be 18 years or older.
  • •Have 2-3 years of retail experience, preferably with prior store leadership roles.
  • •Demonstrate flexibility for nights, weekends, holidays, and extended hours with reliable attendance and punctuality.
  • •Work effectively in a high-growth, fast-paced retail environment and desire to succeed.
  • •Ability to perform physical job demands (e.g., lifting 30+ pounds with assistance and extended standing/walking).
Experience:Retail
Skills:LeadershipCustomer serviceCommunicationTeam collaborationAdaptability
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn