Customer Engineer-DFT-C1

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Troubleshooting","Mechanical aptitude","Learning","Customer coordination"]

Serve as the direct liaison with customers for Applied Materials equipment—installing, maintaining, and upgrading systems. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance from senior engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems while coordinating and communicating with customers to ensure smooth operations and exceptional service.

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Applied Materials
Applied Materials
19 hours ago

Customer Engineer-DFT-C1

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers for Applied Materials equipment—installing, maintaining, and upgrading systems. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance from senior engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems while coordinating and communicating with customers to ensure smooth operations and exceptional service.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior field service engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics to troubleshoot equipment issues.
  • •Apply basic diagnostic techniques to assess and address technical issues with guidance from senior engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Low travel

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or a trade certification.
  • •Basic mechanical aptitude.
  • •Ability to learn and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills; basic knowledge of Microsoft Excel, Word, and PowerPoint.
Education:Associate's in electronics or engineering technologies
Skills:CommunicationTroubleshootingMechanical aptitudeLearningCustomer coordination
Licenses:Valid driver's license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital analytics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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