Operations Manager, Payments

Sporty Group
South Africa
Workplace: RemoteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Leadership","Collaboration","Analytical","Decision-making","Problem-solving"]

Lead and own Sporty’s payment operations strategy, overseeing fraud prevention, risk management, and compliance while driving improvements across product and engineering to optimise payment experiences for millions of daily users. Build and lead a cross-functional payments team across geographies, monitor KPIs, adapt to regulatory changes, and partner with network providers to resolve production issues.

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Sporty Group
Sporty Group
8 months ago

Operations Manager, Payments

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead and own Sporty’s payment operations strategy, overseeing fraud prevention, risk management, and compliance while driving improvements across product and engineering to optimise payment experiences for millions of daily users. Build and lead a cross-functional payments team across geographies, monitor KPIs, adapt to regulatory changes, and partner with network providers to resolve production issues.
Location: South Africa
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Define, own, and manage core payment operations, core metrics including our KPIs in the area of payment acceptance rates, payment performance, conversion, compliance, cost, and more
  • •Oversee the development and implementation of comprehensive fraud prevention and risk management strategies, policies, and procedures to safeguard the organisation's assets and minimise financial losses
  • •Collaborate with cross-functional teams including product and engineering to solve local challenges and deliver enhanced CX
  • •Recruit, manage, lead, and motivate a team of professionals, ensuring the team builds and maintains a deep understanding of our technology and customers
  • •Establish and revise policy, enforcing and implementing compliance directives, reviewing system enhancements, and assessing operational needs

Pay and Benefits

Perks:Remote WorkAnnual LeaveAnnual BonusEquipmentRetreats

Key Requirements

  • •Fluency in both written and spoken English
  • •Bachelor’s or Master’s degree in Finance or a related field
  • •Advanced knowledge of global payment systems, region-specific rules and regulations
  • •Payment operations experience across tech/fintech/gaming industries is an advantage
  • •Proven experience in fraud, risk, KYC, investigation and risk management
Experience:FintechPaymentsGaming
Education:Bachelor's
Skills:LeadershipCollaborationAnalyticalDecision-makingProblem-solving
Languages:English

Company Brief

Sporty Group
Operates an online retail platform offering sports apparel, equipment, and accessories across multiple sports categories, targeting consumers and amateur athletes with a range of brands and direct-to-consumer products.
Industry: E-commerce
Website