Personal Banker Associate I (Lyon Township)

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship building","Professional communication","Risk awareness","Ethical behavior"]

Serve as a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and set appointments using CAMP and approved marketing tools. Cross-sell, support outside sales and community financial literacy events, process teller transactions, and refer customers to business partners as appropriate.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker Associate I (Lyon Township)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and set appointments using CAMP and approved marketing tools. Cross-sell, support outside sales and community financial literacy events, process teller transactions, and refer customers to business partners as appropriate.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use consultative sales and the Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions using the value proposition.
  • •Utilize CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and conduct outside sales activities, including presentations, business sales calls, and community financial literacy events.
  • •Process teller transactions and serve as member of the platform staff while referring customers to Mortgage, Small Business, Commercial, and Investment business partners as appropriate.
Travel: Low travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort level with sales activities to acquire new customer households and/or cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative sellingCustomer relationship buildingProfessional communicationRisk awarenessEthical behavior
Licenses:S.A.F.E. Act registrationNMLS registration
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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