Enterprise Account Manager

Adyen
San Francisco
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Relationship-building","Analytical","Problem-solving","Cross-functional collaboration"]

Enterprise Account Manager responsible for managing customer relationships with global merchants, driving commercial discussions, and delivering payments insights to help clients grow. You’ll act as a strategic consultant, coordinate cross-functional projects, and leverage data to tell compelling stories while expanding opportunities across accounts in a fast-paced, entrepreneurial environment.

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Adyen
Adyen
1 year ago

Enterprise Account Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Enterprise Account Manager responsible for managing customer relationships with global merchants, driving commercial discussions, and delivering payments insights to help clients grow. You’ll act as a strategic consultant, coordinate cross-functional projects, and leverage data to tell compelling stories while expanding opportunities across accounts in a fast-paced, entrepreneurial environment.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
  • •Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
  • •Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
  • •Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
  • •Feedback: Be the voice and champion for your customer internally and serve as a feedback loop
Travel: Low travel

Key Requirements

  • •5+ years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services
  • •This role is based out of our San Francisco office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles
  • •Full professional written and verbal proficiency in English language(s) (other languages are a plus)
  • •Some domestic and international travel required
  • •Enjoy engaging others and developing strong working relationships at all levels of management
Experience:5+ yearsPaymentsEnterprise softwareFinancial services
Skills:CommunicationRelationship-buildingAnalyticalProblem-solvingCross-functional collaboration
Languages:English

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn