Boutique Welcome Host (Fixed-term contract)

Audemars Piguet
Bangkok
Workplace: OnsiteContractFunction: Hospitality & Food ServiceExperience: 3+ yearsSkills: ["Interpersonal skills","Communication","Customer service","Organization","Proactive mindset"]

Create a warm first impression and deliver a seamless client experience within the boutique. You’ll greet clients and visitors, manage incoming calls/emails and client enquiries, coordinate appointments and arrival flow, and support visitor/client allocation. You’ll maintain accurate client information in CRM and visitor tracking tools, oversee the appointment calendar and daily traffic reporting, keep the boutique prepared to brand standards, and support events, activations, and peak periods.

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Audemars Piguet
Audemars Piguet
3 days ago

Boutique Welcome Host (Fixed-term contract)

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Last checked: 10 hours agoStatus: Live

Job Summary

Create a warm first impression and deliver a seamless client experience within the boutique. You’ll greet clients and visitors, manage incoming calls/emails and client enquiries, coordinate appointments and arrival flow, and support visitor/client allocation. You’ll maintain accurate client information in CRM and visitor tracking tools, oversee the appointment calendar and daily traffic reporting, keep the boutique prepared to brand standards, and support events, activations, and peak periods.
Location: Bangkok
Workplace: Onsite
Employment Type: Contract
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and visitors with professionalism, warmth, and high hospitality standards to deliver a memorable first impression.
  • •Serve as the first point of contact and manage incoming calls, emails, and client enquiries with timely responses and follow-up.
  • •Coordinate appointments, client arrivals, boutique traffic flow, and client/visitor allocation to ensure a seamless client journey.
  • •Support accurate client information capture in CRM and visitor tracking tools, and manage the boutique appointment calendar and scheduling coordination.
  • •Maintain daily boutique traffic records and reporting, keep the boutique fully prepared and presented, and support events, activations, and peak periods.

Key Requirements

  • •Minimum 3 years of experience in hospitality, luxury retail, customer service, reception, or a client-facing environment.
  • •Excellent interpersonal and communication skills with a strong customer service orientation.
  • •Professional, polished, and confident presentation with high attention to detail.
  • •Strong organizational skills to manage multiple priorities in a fast-paced environment.
  • •Fluent in Thai and English; Microsoft Office and CRM tools proficiency is an advantage.
Experience:3+ yearsHospitalityLuxury retailCustomer service
Skills:Interpersonal skillsCommunicationCustomer serviceOrganizationProactive mindset
Languages:ThaiEnglish
Tech Stack:Microsoft OfficeCRM

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn