Sales & Service Manager - Shops at La Cantera

Alo Yoga
San Antonio
Workplace: OnsiteFull timeFunction: SalesSkills: ["Interpersonal communication","Team leadership","Coaching","Time management","Accountability"]

Lead the store’s Sales & Service team to deliver exceptional guest experience on the sales floor and in back of house. Root-cause sales opportunities, coach and develop talent through feedback, and ensure strong floor coverage using workforce solutions and selling initiatives. Partner with the General Manager to manage budgets and reporting, represent the business externally, execute Sales & Service model deliverables, and align day-to-day operations with ALO’s mission and guiding principles.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
2 days ago

Sales & Service Manager - Shops at La Cantera

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the store’s Sales & Service team to deliver exceptional guest experience on the sales floor and in back of house. Root-cause sales opportunities, coach and develop talent through feedback, and ensure strong floor coverage using workforce solutions and selling initiatives. Partner with the General Manager to manage budgets and reporting, represent the business externally, execute Sales & Service model deliverables, and align day-to-day operations with ALO’s mission and guiding principles.
Location: San Antonio
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment and technical product education, providing coaching to close gaps.
  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Ensure daily client relationship building with customers and maintain effective sales floor coverage through workforce solutions and selling initiatives.
  • •Partner with the General Manager to build and execute Sales & Service strategy for the store, including budget, reporting, and metrics (e.g., Expenses, Sell-Thru).
  • •Lead people development by reinforcing ALO mission and guiding principles, managing schedules aligned to business needs, and supporting recruitment and succession planning.

Pay and Benefits

Perks:Employee DiscountHealth InsuranceDentalVision401kParent SupportClothing AllowanceMonthly Incentives

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile ability to handle multiple tasks in a changing environment with independent work ethic and personal accountability.
  • •Ability to lift, push, carry or move up to 50 pounds and safely stand and move for an entire shift.
Experience:Retail
Skills:Interpersonal communicationTeam leadershipCoachingTime managementAccountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn