Sales & Service Manager(ASM LEVEL)_현대백화점 판교점

Alo Yoga
Seoul
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsSkills: ["Coaching","Communication","Time management","Leadership","Independent work ethic"]

Lead store sales and service to deliver an exceptional guest experience. Oversee the Sales & Service team by coaching members on guest connection and technical product education, building customer relationships daily, and driving sales initiatives across the store. Partner with the General Manager on sales and service strategy, represent the business in meetings, manage budget and reporting with key metrics, and develop hiring and succession plans.

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FursaFursa
Alo Yoga
Alo Yoga
1 month ago

Sales & Service Manager(ASM LEVEL)_현대백화점 판교점

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead store sales and service to deliver an exceptional guest experience. Oversee the Sales & Service team by coaching members on guest connection and technical product education, building customer relationships daily, and driving sales initiatives across the store. Partner with the General Manager on sales and service strategy, represent the business in meetings, manage budget and reporting with key metrics, and develop hiring and succession plans.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and diagnose sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team and support exceptional guest experience on the floor through feedback and coaching.
  • •Build customer relationships daily and ensure effective sales floor coverage through workforce solutions and selling initiatives.
  • •Partner with the General Manager to build and execute the store’s sales and service strategy.
  • •Represent the business in meetings/calls and manage budget, reporting, and business metrics to inform planning.

Pay and Benefits

Perks:Health InsurancePaid Leave

Key Requirements

  • •3-5 years of leadership experience in retail or a related industry.
  • •Hands-on knowledge of MS Office (Word, Excel, Outlook).
  • •Strong interpersonal and communication skills (verbal and written).
  • •Ability to handle multiple tasks in a changing environment.
  • •Ability to do continuous movement around all areas of the store.
Experience:3-5 yearsRetail
Skills:CoachingCommunicationTime managementLeadershipIndependent work ethic
Languages:Korean
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn