Quince

3 days ago

3PL Fulfillment Operations Manager - Ontario, California

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Own end-to-end warehouse and fulfillment performance across Quince’s 3PL network in Ontario, CA. Lead day-to-day operations with domestic partners, enforce SLAs/KPIs for accuracy and on-time delivery, and optimize picking, packing, carrier selection, and shipping costs. Manage inbound logistics, resolve operational issues, drive continuous improvement, and partner with IT and operations teams to optimize WMS/OMS/ERP systems and reporting.

Location: Ontario

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Oversee daily warehouse and fulfillment operations with domestic 3PL partners to ensure timely, accurate order processing
•Monitor and enforce SLAs and KPIs across order accuracy, on-time shipping, and delivery performance
•Optimize outbound fulfillment activities including picking, packing, carrier selection, shipping speed, and cost efficiency
•Coordinate inbound logistics with suppliers, carriers, and 3PLs to ensure receiving, putaway, and inventory accuracy
•Partner with IT and operations teams to optimize WMS/OMS/ERP systems, including integrations and automation; develop reporting and analytics on fulfillment performance and cost trends

Pay and Benefits

Salary: USD 121,000 - 143,000

Key Requirements

•7–10 years of experience managing 3PL providers in a high-volume ecommerce or retail environment
•Expertise in warehouse and fulfillment operations, including inbound, outbound, and inventory control
•Knowledge of SLAs, KPIs, and fulfillment performance metrics such as shipping accuracy and on-time delivery
•Hands-on experience with WMS, OMS, and ERP systems
•Strong analytical and reporting skills (Excel, SQL, or BI tools) and ability to resolve operational issues

Experience:E-commerceRetailThird-party logistics (3PL)

Skills:CommunicationRelationship managementProblem-solvingAnalyticsReporting

Tech Stack:WMSOMSERPExcelSQLBI toolsIntegrationsAutomation

Company Brief

Quince

Quince is a direct-to-consumer brand offering affordable, high-quality apparel, home goods, and essentials—such as cashmere, basics, and home textiles—focused on transparent sourcing and value pricing for customers.

Industry: Direct to Consumer Brands

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Quince

3 days ago

3PL Fulfillment Operations Manager - Ontario, California

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Ontario

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Oversee daily warehouse and fulfillment operations with domestic 3PL partners to ensure timely, accurate order processing
•Monitor and enforce SLAs and KPIs across order accuracy, on-time shipping, and delivery performance
•Optimize outbound fulfillment activities including picking, packing, carrier selection, shipping speed, and cost efficiency
•Coordinate inbound logistics with suppliers, carriers, and 3PLs to ensure receiving, putaway, and inventory accuracy
•Partner with IT and operations teams to optimize WMS/OMS/ERP systems, including integrations and automation; develop reporting and analytics on fulfillment performance and cost trends

Pay and Benefits

Salary: USD 121,000 - 143,000

Key Requirements

•7–10 years of experience managing 3PL providers in a high-volume ecommerce or retail environment
•Expertise in warehouse and fulfillment operations, including inbound, outbound, and inventory control
•Knowledge of SLAs, KPIs, and fulfillment performance metrics such as shipping accuracy and on-time delivery
•Hands-on experience with WMS, OMS, and ERP systems
•Strong analytical and reporting skills (Excel, SQL, or BI tools) and ability to resolve operational issues

Experience:E-commerceRetailThird-party logistics (3PL)

Skills:CommunicationRelationship managementProblem-solvingAnalyticsReporting

Tech Stack:WMSOMSERPExcelSQLBI toolsIntegrationsAutomation

Company Brief

Quince

Industry: Direct to Consumer Brands

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn