2 months ago

Practice Lead - Mainland China and Hong Kong

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead and grow the APAC Professional Services team in Mainland China and Hong Kong, driving delivery excellence, customer relationships, and revenue for enterprise software/SaaS projects while coordinating with sales and跨地域 partners to ensure successful outcomes.

Location: Shanghai, Beijing

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Lead, motivate, inspire and mentor your team to excel and collaborate with sales to grow the Professional Services business.
•Define, scope and take an active role in supporting sales of strategic customer engagements and ensure delivery aligned with scope and timelines.
•Manage the delivery of projects, including scope, timelines and resource utilization, bringing them to a successful conclusion on time.
•Drive customer satisfaction and customer success in your region and manage services revenue and bookings forecast and performance.
•Build effective partnerships and collaborate with peers to streamline our Professional Services go-to-market strategy.

Pay and Benefits

Perks:Paid LeaveRemote WorkWellness StipendVolunteer Time

Key Requirements

•Experience in successfully managing a Professional Services/Consulting team, preferably within an enterprise software company or SaaS company.
•Experience in project management and consulting delivery management.
•Experience in leading the selling, scoping and delivery activities on large scale, technology driven projects.
•Direct line manager experience of a geographically dispersed team of highly talented technically focused employees.
•Excellent customer relationship management experience including managing escalations, and participating in executive steering meetings.

Experience:Enterprise softwareSaaSData domainDistributed computingHybrid cloud operationsIT strategy

Skills:LeadershipCommunicationNegotiationProblem-solvingCustomer relationship management

Tech Stack:Enterprise softwareSaaSProject managementDelivery managementStakeholder management

Company Brief

Cloudera

Provides a hybrid data platform for managing, analyzing, and securing enterprise data across cloud and on-premises environments, enabling machine learning, analytics, and data engineering at scale.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2008

Glassdoor: 3.8

Website LinkedIn

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Cloudera

2 months ago

Practice Lead - Mainland China and Hong Kong

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Shanghai, Beijing

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Lead, motivate, inspire and mentor your team to excel and collaborate with sales to grow the Professional Services business.
•Define, scope and take an active role in supporting sales of strategic customer engagements and ensure delivery aligned with scope and timelines.
•Manage the delivery of projects, including scope, timelines and resource utilization, bringing them to a successful conclusion on time.
•Drive customer satisfaction and customer success in your region and manage services revenue and bookings forecast and performance.
•Build effective partnerships and collaborate with peers to streamline our Professional Services go-to-market strategy.

Pay and Benefits

Perks:Paid LeaveRemote WorkWellness StipendVolunteer Time

Key Requirements

•Experience in successfully managing a Professional Services/Consulting team, preferably within an enterprise software company or SaaS company.
•Experience in project management and consulting delivery management.
•Experience in leading the selling, scoping and delivery activities on large scale, technology driven projects.
•Direct line manager experience of a geographically dispersed team of highly talented technically focused employees.
•Excellent customer relationship management experience including managing escalations, and participating in executive steering meetings.

Experience:Enterprise softwareSaaSData domainDistributed computingHybrid cloud operationsIT strategy

Skills:LeadershipCommunicationNegotiationProblem-solvingCustomer relationship management

Tech Stack:Enterprise softwareSaaSProject managementDelivery managementStakeholder management

Company Brief

Cloudera

Provides a hybrid data platform for managing, analyzing, and securing enterprise data across cloud and on-premises environments, enabling machine learning, analytics, and data engineering at scale.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 2008

Glassdoor: 3.8

Website LinkedIn