Renewals Manager, EMEA

Ripple
London
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Interpersonal skills","Collaboration","Negotiation","Organizational skills"]

Oversee the full lifecycle of customer renewal contracts, from drafting and negotiation through execution, compliance, and renewal. Partner cross-functionally with Implementation, Account Management, and Customer Success to align contract terms with operational capabilities and client expectations. Manage contract inquiries and escalations, maintain and improve contract templates and processes for legal/regulatory compliance, and monitor performance to proactively mitigate risk while supporting revenue growth.

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FursaFursa
Ripple
Ripple
2 days ago

Renewals Manager, EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee the full lifecycle of customer renewal contracts, from drafting and negotiation through execution, compliance, and renewal. Partner cross-functionally with Implementation, Account Management, and Customer Success to align contract terms with operational capabilities and client expectations. Manage contract inquiries and escalations, maintain and improve contract templates and processes for legal/regulatory compliance, and monitor performance to proactively mitigate risk while supporting revenue growth.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Draft, review, negotiate, and manage commercial agreements including MSAs, SOWs, NDAs, amendments, and renewals
  • •Collaborate with Implementation, Account Managers, and Customer Success to align contract terms with operational capabilities and client requirements
  • •Serve as the primary point of contact for contract-related inquiries and escalations
  • •Maintain and improve contract templates, processes, and policies to ensure consistency and compliance
  • •Monitor contract performance and compliance to proactively identify and mitigate risks

Pay and Benefits

Perks:Health InsuranceRetirementParental LeaveWellness StipendMobile Stipend

Key Requirements

  • •5+ years of experience in contract management, legal operations, or a related field
  • •Experience in SaaS, FinTech, or enterprise software environments
  • •Strong understanding of legal terminology, contract law, and negotiation strategies
  • •Proven ability to manage multiple contracts and priorities in a fast-paced environment
  • •Proficiency with contract lifecycle management (CLM) tools, Microsoft Office Suite, and Google Suite
Experience:5+ yearsSaaSFinTechEnterprise software
Skills:CommunicationInterpersonal skillsCollaborationNegotiationOrganizational skills
Languages:English
Tech Stack:Contract lifecycle management (CLM)Microsoft Office SuiteGoogle Suite

Company Brief

Ripple
Builds blockchain-based payment and liquidity infrastructure for financial institutions and enterprises. Its products support cross-border payments, crypto liquidity, and digital asset settlement.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn