AP House Host

Audemars Piguet
Hong Kong
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer-focused service","Professional communication","Attention to detail","Relationship building","Problem solving"]

Welcome and host clients at AP House by providing warm greetings, managing calls, and guiding guests through tours and brand updates. You’ll support smooth client handoffs, escort visitors to assigned areas, and assist with F&B support and bookings. Own appointment calendar coordination, use Sugar CRM to collect customer data and support CRM programs, and help plan in-store events to maintain and grow VIP clientele while assisting with administrative and operational tasks.

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Audemars Piguet
Audemars Piguet
21 hours ago

AP House Host

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Welcome and host clients at AP House by providing warm greetings, managing calls, and guiding guests through tours and brand updates. You’ll support smooth client handoffs, escort visitors to assigned areas, and assist with F&B support and bookings. Own appointment calendar coordination, use Sugar CRM to collect customer data and support CRM programs, and help plan in-store events to maintain and grow VIP clientele while assisting with administrative and operational tasks.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Greet incoming and departing clients warmly, answer calls, and respond to enquiries professionally.
  • •Provide AP House tours and escort guests to assigned areas; present menus and inform clients of themes/updates and service handoffs.
  • •Control appointment calendars and assist with booking or rearranging meetings for the client-sales team.
  • •Use CRM tools to collect customer data and support CRM programs, including marketing communications and end-to-end logistics.
  • •Support events and meetings in AP House, including catering/meeting-area tidying and administrative coordination with the AP House Manager.

Key Requirements

  • •Provide a positive first impression through friendly, high-hospitality service standards.
  • •Deliver AP House tours, explain the concept and facilities, and support smooth client handoffs.
  • •Manage incoming and outgoing guest interactions, including calls, enquiries, and special requests.
  • •Use Sugar CRM to collect customer data and support customer relationship management programs.
  • •Support administrative and operational duties, including event/meeting support and appointment coordination.
Skills:Customer-focused serviceProfessional communicationAttention to detailRelationship buildingProblem solving
Languages:English
Tech Stack:Sugar CRMCRMWord processingSpreadsheets

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn