Sales and Service Leader - Full Time (Chino Hills, CA, US, 91709)

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 29.9 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Coaching","Communication","Interpersonal skills","Team leadership","Client-first mindset"]

Lead the store team to drive exceptional client service and achieve sales goals. Coach and empower team members through ongoing feedback, onboarding, and training across service excellence, loyalty programs, and product expertise. Support day-to-day operations including inventory and visual merchandising, while upholding Sephora standards and promoting an inclusive, client-first culture. Ensure reliability with required weekly hours and availability during peak retail times.

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Sephora
Sephora
5 days ago

Sales and Service Leader - Full Time (Chino Hills, CA, US, 91709)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the store team to drive exceptional client service and achieve sales goals. Coach and empower team members through ongoing feedback, onboarding, and training across service excellence, loyalty programs, and product expertise. Support day-to-day operations including inventory and visual merchandising, while upholding Sephora standards and promoting an inclusive, client-first culture. Ensure reliability with required weekly hours and availability during peak retail times.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing coaching, feedback, and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies and inclusivity.

Pay and Benefits

Salary: USD 26 - 29.9 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Ability to lift and carry up to 50 pounds.
Experience:2+ years
Skills:CoachingCommunicationInterpersonal skillsTeam leadershipClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn