Network Operator, Data Center Operations

FluidStack
United States
Workplace: OnsiteFull timeUSD 140,000 - 200,000 annuallyFunction: IT Operations (Systems/Network Admin)Skills: ["Incident resolution","Documentation"]

Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents in AI data center infrastructure. Troubleshoot physical-layer faults, validate repairs, and drive rapid resolution affecting customer workloads. Escalate out-of-scope issues with clear documentation and take ownership through resolution as the sole on-site network and ICT resource. Own structured cabling and fiber infrastructure, using device diagnostics to confirm connectivity restoration.

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FursaFursa
FluidStack
FluidStack
7 months ago

Network Operator, Data Center Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as the on-site Tier 3 escalation point for network and structured-cabling incidents in AI data center infrastructure. Troubleshoot physical-layer faults, validate repairs, and drive rapid resolution affecting customer workloads. Escalate out-of-scope issues with clear documentation and take ownership through resolution as the sole on-site network and ICT resource. Own structured cabling and fiber infrastructure, using device diagnostics to confirm connectivity restoration.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Act as the on-site Tier 3 escalation point for network and structured-cabling incidents across the site’s AI infrastructure.
  • •Troubleshoot, diagnose, and resolve physical-layer faults, validate repairs, and drive rapid resolution for customer workload-impacting issues.
  • •Escalate out-of-scope problems to Network Operations with clear documentation and maintain ownership through resolution as the sole on-site network and ICT resource.
  • •Own structured cabling and fiber infrastructure, interpreting device-level diagnostics to confirm physical repairs restore connectivity.
  • •Partner with Network Operations on deeper investigations when incidents require investigation beyond on-site scope.

Pay and Benefits

Salary: USD 140,000 - 200,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeavePension

Key Requirements

  • •Own end-to-end physical-layer troubleshooting in a data center as an on-site network or cable-plant specialist.
  • •Deep knowledge of structured cabling and fiber, including testing, termination, and fault isolation, with the ability to validate repairs from diagnostics.
  • •Strong network fundamentals spanning TCP/IP, switching, and optics to bridge cabling work to the network stack.
  • •Operate as the sole escalation resource on-site and take incidents through to resolution.
  • •Rigorously document findings so Network Operations can pick up cleanly when issues exceed on-site scope.
Experience:Data centers
Skills:Incident resolutionDocumentation
Certifications:BICSIFluke
Tech Stack:TCP/IPSwitchingOpticsStructured cablingFiberFault isolationFiber terminationBICSIFlukeInfiniBandHigh-speed Ethernet

Company Brief

FluidStack
Builds and deploys large-scale GPU cloud infrastructure for AI labs, enterprises and governments, providing high-performance AI training and inference capacity and rapid data-center deployment services.
Industry: Cloud Computing
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: New York, United States
Founded: 2017
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Glassdoor: 4.7
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