Careem

2 weeks ago

Senior IT Infrastructure Engineer II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 36 minutes agoStatus: Live

Job Summary

Design, implement, and maintain IT infrastructure across offices and the data center, including networking, virtualization, voice/telephony, endpoint identity/MDM, and secure access. Drive AI-driven automation to improve IT operations through scripting, workflow automation, and evaluation of AI tools. Own backup/recovery and ITSM processes (ITIL), manage domains/SSL and licensing, and collaborate with cross-functional teams while communicating clearly during incidents and rollouts.

Location: Karachi

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Design, configure, and manage office network connectivity using Cisco Meraki, including MPLS/WAN links and Peplink SD-WAN/failover.
•Administer data center server clusters and VMware virtualization environments, including backup/recovery and disaster recovery testing.
•Configure and support voice gateways (SIP/PRI) and maintain contact center infrastructure for uptime and quality of service.
•Manage endpoint and identity systems, including MDM (JumpCloud, Microsoft, Apple Business Manager), Zscaler secure access, Google Workspace, SSO, patch management, and endpoint lifecycle.
•Drive AI-driven automation across IT operations (ticket triage, alerting, reporting, maintenance), and apply ITIL-based ITSM practices for incident/problem/change/request management.

Pay and Benefits

Schedule:4-Day Week

Perks:Paid LeaveHealth InsuranceRemote WorkGym Membership

Key Requirements

•Proven hands-on experience administering Cisco Meraki networks (switches, wireless, security appliances).
•Strong experience managing data center server clusters and VMware virtualization environments (vSphere/vCenter, ESXi).
•Experience deploying and supporting Peplink SD-WAN/failover solutions across offices and data centers.
•Solid understanding of Voice Gateway technologies (SIP/PRI) and telephony troubleshooting.
•Experience with endpoint identity/MDM and secure access tools including JumpCloud, Zscaler, and Google Workspace, plus SSO and patch management for Windows and Mac endpoints.
•Experience with ITIL foundation principles across incident, problem, change, and request management.

Skills:CommunicationTroubleshootingAnalytical problem-solvingIndependencePrioritization

Languages:English

Tech Stack:Cisco MerakiMPLSWANPeplinkSD-WANVMwareVSphereVCenterESXiBackup and recoveryDisaster recoverySIPPRIVoice gatewaysMDMJumpCloudMicrosoftMicrosoft AutopilotApple Business ManagerZscaler

Company Brief

Careem

Careem is a Dubai-based super app offering ride-hailing, delivery, payments and other on-demand services across the Middle East, Pakistan and North Africa, connecting consumers with drivers, merchants and service providers.

Industry: Mobility Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Series E+

Headquarters: Dubai, United Arab Emirates

Founded: 2012

Glassdoor: 3.5

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Careem

2 weeks ago

Senior IT Infrastructure Engineer II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 36 minutes agoStatus: Live

Job Summary

Location: Karachi

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Mid level

Key Responsibilities

•Design, configure, and manage office network connectivity using Cisco Meraki, including MPLS/WAN links and Peplink SD-WAN/failover.
•Administer data center server clusters and VMware virtualization environments, including backup/recovery and disaster recovery testing.
•Configure and support voice gateways (SIP/PRI) and maintain contact center infrastructure for uptime and quality of service.
•Manage endpoint and identity systems, including MDM (JumpCloud, Microsoft, Apple Business Manager), Zscaler secure access, Google Workspace, SSO, patch management, and endpoint lifecycle.
•Drive AI-driven automation across IT operations (ticket triage, alerting, reporting, maintenance), and apply ITIL-based ITSM practices for incident/problem/change/request management.

Pay and Benefits

Schedule:4-Day Week

Perks:Paid LeaveHealth InsuranceRemote WorkGym Membership

Key Requirements

•Proven hands-on experience administering Cisco Meraki networks (switches, wireless, security appliances).
•Strong experience managing data center server clusters and VMware virtualization environments (vSphere/vCenter, ESXi).
•Experience deploying and supporting Peplink SD-WAN/failover solutions across offices and data centers.
•Solid understanding of Voice Gateway technologies (SIP/PRI) and telephony troubleshooting.
•Experience with endpoint identity/MDM and secure access tools including JumpCloud, Zscaler, and Google Workspace, plus SSO and patch management for Windows and Mac endpoints.
•Experience with ITIL foundation principles across incident, problem, change, and request management.

Skills:CommunicationTroubleshootingAnalytical problem-solvingIndependencePrioritization

Languages:English

Tech Stack:Cisco MerakiMPLSWANPeplinkSD-WANVMwareVSphereVCenterESXiBackup and recoveryDisaster recoverySIPPRIVoice gatewaysMDMJumpCloudMicrosoftMicrosoft AutopilotApple Business ManagerZscaler

Company Brief

Careem

Industry: Mobility Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Series E+

Headquarters: Dubai, United Arab Emirates

Founded: 2012

Glassdoor: 3.5

Website LinkedIn Glassdoor