DTE Energy

22 hours ago

Service Representative - In Progression (Detroit, MI, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Inspect and advise on service entrance equipment, and perform meter work including reading, installing, removing, sealing, energizing and de-energizing meters. Execute field account work such as investigating irregularities, billing for service interruption charges, and disconnecting service for non-payment when required. Conduct MPSC sample testing, perform scheduled primary meter reading routes, and enter information into the Mobil Data Terminal (MDT).

Location: Detroit

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Inspect and advise on new, altered, or relocated service entrance equipment on customers’ premises.
•Read, install, remove, seal, energize, and de-energize meters, including disconnecting water heater accounts and customers’ service for non-payment as required.
•Perform MPSC sample testing in the field to test meters for accuracy.
•Investigate and report irregularities and unusual conditions, and bill for service interruption call charges per company policy.
•Input information into the Mobil Data Terminal (MDT) and perform scheduled primary meter reading routes when necessary.

Key Requirements

•High school diploma or GED and at least 12 months of demonstrated field experience as a Field Service Representative, Meter Tester, or in electrical work (as contractor or with a major utility).
•Alternative path: high school diploma or GED and at least three summers working in Field Operations performing electric turn-ons and disconnects.
•Alternative path: high school diploma or GED and completion of a related pre-apprenticeship training; or passing the Readiness Workshop and basic electricity.
•Must receive “Recommended” on the Construction and Skills Trade (CAST) test and complete required EEI CAST test.
•Must have customer contact experience and be able to communicate effectively (oral and written), including basic knowledge of personal computer applications.

Education:High School

Skills:Customer serviceCommunicationAttention to safetyAbility to work independently

Licenses:Valid driver's license

Tech Stack:EEI CAST TestConstruction and Skills Trade (CAST) testMPSCMobil Data Terminal (MDT)Personal Computer applications

Company Brief

DTE Energy

DTE Energy is a diversified energy company that generates, transmits, and distributes electricity and natural gas to customers in Michigan. It also invests in renewable energy and energy infrastructure services.

Industry: Utilities

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Detroit, United States

Founded: 1995

Website LinkedIn

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DTE Energy

22 hours ago

Service Representative - In Progression (Detroit, MI, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Detroit

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Inspect and advise on new, altered, or relocated service entrance equipment on customers’ premises.
•Read, install, remove, seal, energize, and de-energize meters, including disconnecting water heater accounts and customers’ service for non-payment as required.
•Perform MPSC sample testing in the field to test meters for accuracy.
•Investigate and report irregularities and unusual conditions, and bill for service interruption call charges per company policy.
•Input information into the Mobil Data Terminal (MDT) and perform scheduled primary meter reading routes when necessary.

Key Requirements

•High school diploma or GED and at least 12 months of demonstrated field experience as a Field Service Representative, Meter Tester, or in electrical work (as contractor or with a major utility).
•Alternative path: high school diploma or GED and at least three summers working in Field Operations performing electric turn-ons and disconnects.
•Alternative path: high school diploma or GED and completion of a related pre-apprenticeship training; or passing the Readiness Workshop and basic electricity.
•Must receive “Recommended” on the Construction and Skills Trade (CAST) test and complete required EEI CAST test.
•Must have customer contact experience and be able to communicate effectively (oral and written), including basic knowledge of personal computer applications.

Education:High School

Skills:Customer serviceCommunicationAttention to safetyAbility to work independently

Licenses:Valid driver's license

Tech Stack:EEI CAST TestConstruction and Skills Trade (CAST) testMPSCMobil Data Terminal (MDT)Personal Computer applications

Company Brief

DTE Energy

Industry: Utilities

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Detroit, United States

Founded: 1995

Website LinkedIn