Associate Account Manager (Northern Emirates)

Fresha
Ajman, Sharjah
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Listening","Time management","Self-starter","Problem-solving"]

Drive monetisation, retention, and revenue growth for Fresha’s partners in the Northern Emirates by building strong account relationships and educating partners on the platform’s value. Analyze reports to identify upsell opportunities, maintain a consistent contact strategy to reduce churn, and deliver an excellent partner experience through online video meetings. This onsite role works five days per week and requires fluent Arabic and English.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fresha
Fresha
3 days ago

Associate Account Manager (Northern Emirates)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Drive monetisation, retention, and revenue growth for Fresha’s partners in the Northern Emirates by building strong account relationships and educating partners on the platform’s value. Analyze reports to identify upsell opportunities, maintain a consistent contact strategy to reduce churn, and deliver an excellent partner experience through online video meetings. This onsite role works five days per week and requires fluent Arabic and English.
Location: Ajman, Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Meet KPIs for monetisation, retention, and revenue growth by proactively engaging and educating partners on Fresha’s platform value.
  • •Upsell by analyzing reports and executing plans to increase monetised revenue from existing accounts.
  • •Build meaningful partner relationships through online video meetings to ensure strong partner experience.
  • •Administer a consistent contact strategy across the portfolio to keep partners engaged and reduce churn.
  • •Perform additional required activities as part of the role’s ongoing responsibilities.

Key Requirements

  • •Fluent in Arabic and English, with Arabic speaking mandatory.
  • •1–2 years of experience as an SDR and 1–2 years as a revenue-generating account manager.
  • •Demonstrable experience driving commercial growth in large account bases, ideally in the SaaS industry.
  • •Experience selling into SMB accounts.
  • •Self-starter with commercial motivation to adapt and achieve targets, with excellent communication and listening skills.
Experience:SaaSSMB
Skills:CommunicationListeningTime managementSelf-starterProblem-solving
Languages:ArabicEnglish

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn