GTM Business Process Manager

DocuSign
San Francisco, Chicago, Seattle
Workplace: HybridFull timeUSD 126,500 - 206,800 annuallyFunction: Communications, PR & CommunityExperience: 8+ yearsEducation: bachelorsSkills: ["Structured thinking","Stakeholder management","Project execution","Consensus building","Change management"]

Own GTM and sales process architecture to drive business growth, focusing on GTM Process and System excellence. You will discover, design, and continuously improve end-to-end workflows across qualification, outreach sequencing, pipeline management, forecasting support, and post-sale handoffs. Partner with Sales, Partner, IT, Enablement, Revenue Operations, Product, and Growth to instrument AI/automation strategies, define requirements for developers, and measure process outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DocuSign
DocuSign
1 month ago

GTM Business Process Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own GTM and sales process architecture to drive business growth, focusing on GTM Process and System excellence. You will discover, design, and continuously improve end-to-end workflows across qualification, outreach sequencing, pipeline management, forecasting support, and post-sale handoffs. Partner with Sales, Partner, IT, Enablement, Revenue Operations, Product, and Growth to instrument AI/automation strategies, define requirements for developers, and measure process outcomes.
Location: San Francisco, Chicago, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Develop and design process architecture for end-to-end GTM business processes, re-engineering or reimagining workflows using AI.
  • •Establish process design and maintenance standards, frameworks, and documentation (process flows, playbooks, RACIs).
  • •Collaborate cross-functionally to assess downstream impacts of process or system changes and lead project status updates and reporting.
  • •Map, analyze, and redesign GTM and sales process flows to find automation opportunities that reduce friction and accelerate cycle times.
  • •Recommend business requirements and user stories for developers, define human-in-the-loop vs full automation decisions, and iterate using user feedback and business outcome metrics.

Pay and Benefits

Salary: USD 126,500 - 206,800 annually
Equity and Bonus:Equity
Perks:Paid LeavePaid ParentalHealth InsuranceRetirementLearning BudgetCompassionate Leave

Key Requirements

  • •BS/BA degree (or equivalent work experience).
  • •8+ years of experience in GTM Strategy and Operations, consulting, or equivalent roles.
  • •Experience with GTM processes, systems, and tools (including Salesforce, GTM ecosystems, and sales engagement platforms).
  • •Experience with process mapping and redesign using structured methodologies (e.g., swimlane diagrams, value stream mapping).
  • •Experience designing new processes and driving projects to completion, including business requirements gathering and feedback loops.
Experience:8+ yearsSaaSGo-to-marketGTMConsulting
Education:Bachelor's
Skills:Structured thinkingStakeholder managementProject executionConsensus buildingChange management
Languages:English
Tech Stack:AIAgentic solutionsSalesforceSales engagement platformsPrompt engineering

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor