Prisoner Custody Officer - Taunton

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 23,402+ annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Teamwork","Emotional intelligence"]

Join Serco as a Prisoner Custody Officer at Taunton Crown Court, providing safe escort and custody services to detainees while supporting their wellbeing and confidentiality during court proceedings. You’ll work in Prisoner Escort Custody Services (PECS) with 24/6 coverage, rotating early/late shifts, and undergo a 5½ week training period, with opportunities for progression and a strong, inclusive team culture.

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Serco
Serco
6 months ago

Prisoner Custody Officer - Taunton

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Last checked: 3 hours agoStatus: Live

Job Summary

Join Serco as a Prisoner Custody Officer at Taunton Crown Court, providing safe escort and custody services to detainees while supporting their wellbeing and confidentiality during court proceedings. You’ll work in Prisoner Escort Custody Services (PECS) with 24/6 coverage, rotating early/late shifts, and undergo a 5½ week training period, with opportunities for progression and a strong, inclusive team culture.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Escort defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety.
  • •Monitor and supervise detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others.
  • •Maintain discretion and confidentiality with sensitive information discussed during court proceedings and provide support to detainees.
  • •Ensure detainees have access to food and drink throughout the day, accommodating dietary requirements or restrictions.
  • •Log detainee movements, incidents and other relevant information, and work closely with court staff, law enforcement and legal professionals to ensure secure operations.

Pay and Benefits

Salary: GBP 23,402 annually
Perks:PensionLife InsuranceAnnual LeaveDiscountsHealth Insurance

Key Requirements

  • •Possess a current valid driver's license and be reasonably fit
  • •Strong written and verbal communication skills
  • •Ability to work as part of a team to provide safe escorting and custody services
  • •Willingness to complete a 5½ weeks training course and attend full-time during training
  • •Commitment to making a difference and maintaining professionalism in challenging situations
Experience:Public sectorJusticeCourts
Skills:CommunicationTeamworkEmotional intelligence

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn