Personal Banker Associate I- FH

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer focus","Professional communication","Confidentiality","Risk awareness"]

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business solutions, and set appointments using CAMP and approved marketing tools. Support financial reviews, teller transactions, and confidential handling while meeting customer experience and production goals.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker Associate I- FH

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Last checked: 3 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell retail consumer and small business solutions, and set appointments using CAMP and approved marketing tools. Support financial reviews, teller transactions, and confidential handling while meeting customer experience and production goals.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Complete onboarding and education rotations to become a Retail Personal Banker I, including end-of-program certification.
  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain product/service knowledge and recommend solutions for retail consumer and small business customers.
  • •Proactively reach out using CAMP and approved marketing tools to set appointments for periodic financial reviews.
  • •Process teller transactions and support platform staff while referring customers to business partners (Mortgage, Small Business, Commercial, Investment) as appropriate.
Travel: Low travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry is preferred.
  • •Ability to demonstrate comfort with sales activities to acquire new customers and/or cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions for analysis of credit and financial information.
  • •S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative salesCustomer focusProfessional communicationConfidentialityRisk awareness
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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