Senior Researcher, Consumer Insights - Japan

Netflix
Tokyo
Workplace: OnsiteFull timeFunction: Research & Scientific (R&D)Skills: ["Strategic thinking","Judgment","Stakeholder management","Communication","Mentorship"]

Lead Consumer Insights for Japan, shaping business direction and executing high-impact research across Content and increasingly Commerce and Product. Own an end-to-end portfolio—from defining consumer questions and driving research design and synthesis to ensuring insights land in decision-making forums. Use strong judgment and clear communication to influence senior stakeholders, balance urgent needs with strategic initiatives, and mentor the Japan team.

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FursaFursa
Netflix
Netflix
4 months ago

Senior Researcher, Consumer Insights - Japan

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead Consumer Insights for Japan, shaping business direction and executing high-impact research across Content and increasingly Commerce and Product. Own an end-to-end portfolio—from defining consumer questions and driving research design and synthesis to ensuring insights land in decision-making forums. Use strong judgment and clear communication to influence senior stakeholders, balance urgent needs with strategic initiatives, and mentor the Japan team.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Manager level

Key Responsibilities

  • •Lead Consumer Insights for Japan to inform business direction and key projects across Content and increasingly Commerce and Product.
  • •Define the most important consumer questions for the market and proactively identify where insights can drive impact.
  • •Design and lead end-to-end research initiatives: research design and execution, synthesis, and landing insights into decisions.
  • •Partner with cross-functional teams (Content, Strategy, Product, Marketing/PR, Partnerships) to ensure insights are understood, adopted, and used.
  • •Mentor and develop the Japan team by providing direction, feedback, and coaching for strong delivery and capability growth.

Key Requirements

  • •Over 10 years of significant experience living and working in Japan in a senior research/insights capacity.
  • •Native fluency in Japanese and business fluency in English.
  • •Proven experience leading end-to-end Consumer Insight initiatives, including strategic and business-driven work (problem framing, research design/execution, synthesis, and decision-landing).
  • •Deep expertise in both qualitative and quantitative research, with strong judgment on when and how to apply each.
  • •Ability to operate with high autonomy and ownership in ambiguous, fast-paced, highly cross-functional, globally distributed environments.
Experience:EntertainmentMediaAdvertisingTechnology
Skills:Strategic thinkingJudgmentStakeholder managementCommunicationMentorship
Languages:JapaneseEnglish
Tech Stack:GenAI

Company Brief

Netflix
Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.
Industry: Streaming Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Gatos, United States
Founded: 1997
Glassdoor
Glassdoor: 4.1
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