Atlassian

1 month ago

Associate Solution Engineer, Mid Market (West)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking customer profiles, business problems, roadmaps and solution success to optimize accounts. Lead value-based demonstrations, map customer needs to Atlassian products, and identify cross-product opportunities while engaging both executives and technical stakeholders.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
•Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
•Probe for and identify additional opportunities for cross-product/solution expansion
•Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
•Lead compelling value-based demonstrations, across multiple stakeholder needs, from deep product demos to selling the whole portfolio

Key Requirements

•1+ years of experience interacting with mid-market customers in a pre-sales capacity with excellent communication and presentation skills across multi-level audiences
•Creative problem solver who can translate complex business problems into solutions and collaborate with prospects, partners, and sales teams
•Comfortable in both business and technical contexts, able to engage with executives as well as technically-oriented stakeholders
•Demonstrated customer-centric mindset with a track record of building executive relationships and coordinating cross-functional teams to satisfy customer needs
•Willingness to learn, adapt, accept feedback, and contribute to customer success and Atlassian initiatives

Experience:1+ yearsMid-marketEnterprise softwarePre-sales

Education:High School

Skills:CommunicationPresentationProblem-solvingCollaborationCustomer focus

Tech Stack:CloudAIAtlassian

Company Brief

Atlassian

Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2002

Glassdoor: 3.1

Website LinkedIn Glassdoor

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Atlassian

1 month ago

Associate Solution Engineer, Mid Market (West)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Join Atlassian’s Solutions Engineering Core Team to partner with direct sales, partners and larger account teams on Mid-Market Accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
•Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
•Probe for and identify additional opportunities for cross-product/solution expansion
•Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
•Lead compelling value-based demonstrations, across multiple stakeholder needs, from deep product demos to selling the whole portfolio

Key Requirements

•1+ years of experience interacting with mid-market customers in a pre-sales capacity with excellent communication and presentation skills across multi-level audiences
•Creative problem solver who can translate complex business problems into solutions and collaborate with prospects, partners, and sales teams
•Comfortable in both business and technical contexts, able to engage with executives as well as technically-oriented stakeholders
•Demonstrated customer-centric mindset with a track record of building executive relationships and coordinating cross-functional teams to satisfy customer needs
•Willingness to learn, adapt, accept feedback, and contribute to customer success and Atlassian initiatives

Experience:1+ yearsMid-marketEnterprise softwarePre-sales

Education:High School

Skills:CommunicationPresentationProblem-solvingCollaborationCustomer focus

Tech Stack:CloudAIAtlassian

Company Brief

Atlassian

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Sydney, Australia

Founded: 2002

Glassdoor: 3.1

Website LinkedIn Glassdoor