TikTok Shop - Star Creator, Special Project Lead

TikTok
Los Angeles
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Analytical thinking","Data-driven decision-making","Workflow management","Cross-functional collaboration","Strategic thinking"]

Lead operations strategy initiatives for TikTok Shop’s US e-commerce team, driving project execution that improves productivity and enables efficient cross-functional collaboration. Build expertise in creator operations workflows and use data-driven insights to monitor performance and identify improvement opportunities. Define and deliver projects across creator performance management, creator incubation, and merchandising/matchmaking—establishing repeatable frameworks for ways of working.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Star Creator, Special Project Lead

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Last checked: 23 hours agoStatus: Live

Job Summary

Lead operations strategy initiatives for TikTok Shop’s US e-commerce team, driving project execution that improves productivity and enables efficient cross-functional collaboration. Build expertise in creator operations workflows and use data-driven insights to monitor performance and identify improvement opportunities. Define and deliver projects across creator performance management, creator incubation, and merchandising/matchmaking—establishing repeatable frameworks for ways of working.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
  • •Use data-driven insights to inform decisions, track performance, and uncover improvement opportunities.
  • •Collaborate with cross-functional teams to align priorities and execute business strategies.
  • •Identify and implement ways to optimize operational processes and increase productivity.
  • •Establish best-in-class frameworks for cross-team collaboration and ways of working across creator performance, creator incubation, merchandising/matchmaking, and content quality improvement.

Key Requirements

  • •Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field.
  • •Strong analytical, data-driven mindset to leverage metrics for decision-making.
  • •Experience in program/project management, consulting, change management, or operations strategy with demonstrated end-to-end delivery.
  • •Hands-on process optimization and initiatives to scale efficiency.
  • •Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and MS Project, plus SQL and BI tools like Looker or Tableau.
  • •Proven experience collaborating with and/or managing cross-functional teams.
Experience:E-commerceTechDigital organizations
Education:Bachelor's
Skills:Analytical thinkingData-driven decision-makingWorkflow managementCross-functional collaborationStrategic thinking
Tech Stack:Microsoft OfficeExcelWordOutlookPowerPointMS ProjectSQLLookerTableau

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn