Global Support Executive

HSBC
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Communication","Analytical skills","Attention to detail","Planning","Interpersonal skills"]

Support daily operations for Investment Banking, Markets, and Research by processing tasks with high accuracy and quality control. Ensure data integrity, meet KPI/OOE targets, and assist with procedure reviews and MI generation. Use strong analytical and presentation skills to communicate clearly in English, escalate issues promptly, and prioritize competing demands in a high-pressure, productivity-based environment while building relationships across global and regional teams.

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FursaFursa
HSBC
HSBC
20 hours ago

Global Support Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support daily operations for Investment Banking, Markets, and Research by processing tasks with high accuracy and quality control. Ensure data integrity, meet KPI/OOE targets, and assist with procedure reviews and MI generation. Use strong analytical and presentation skills to communicate clearly in English, escalate issues promptly, and prioritize competing demands in a high-pressure, productivity-based environment while building relationships across global and regional teams.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Support daily processing and quality control for the ops team.
  • •Ensure data accuracy, quality, and reliable operational support.
  • •Support procedure review activities.
  • •Support MI generation.
  • •Execute change within an operational context while demonstrating teamwork and core values.

Key Requirements

  • •Process tasks efficiently and accurately within stipulated timeframes.
  • •Maintain high attention to detail to meet QC requirements.
  • •Consistently meet OOE targets and all KPIs in a productivity-based environment.
  • •Escalate issues and concerns timely to your line manager and follow up on required actions.
  • •Exposure to analyzing and interpreting large volumes of data/MI (good to have); fresh graduates encouraged.
Skills:CommunicationAnalytical skillsAttention to detailPlanningInterpersonal skills
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn