Project Lead SAP (SAP HCM)

Lead complex SAP project and service delivery, ensuring quality, operational continuity, and achievement of service objectives. Act as a technical and operational reference, guiding best practices and continuous improvement. Own backlog, estimates, priorities, and proactive risk mitigation, while maintaining constant communication with clients and stakeholders. Monitor operational and financial KPIs (SLAs, efficiency, rework control) and align business needs with SAP solutions, with specialization in SAP HCM processes.