Rental Coordinator

EquipmentShare
Alexandria
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer-focused","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental experience by handling inbound leads and guiding customers through the EquipmentShare process using the proprietary T3 technology. Build and nurture relationships with contractors and construction principals to grow the customer base, educate customers on savings and efficiency, and keep existing customers satisfied. Promptly respond to inquiries, requests, and complaints, and apply new sales strategies to improve market share and customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate the rental experience by handling inbound leads and guiding customers through the EquipmentShare process using the proprietary T3 technology. Build and nurture relationships with contractors and construction principals to grow the customer base, educate customers on savings and efficiency, and keep existing customers satisfied. Promptly respond to inquiries, requests, and complaints, and apply new sales strategies to improve market share and customer experience.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the rental process using updated equipment information via T3 technology.
  • •Build relationships with contractors and construction company principals to expand the customer base and educate customers on how EquipmentShare can help them save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers receive 100% satisfaction and stay informed about new ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health Insurance401kDentalVisionPaid HolidaysPaid LeaveRemote Work

Key Requirements

  • •High School diploma or equivalent.
  • •Strong customer focus with the ability to listen and solve customer problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer-focusedInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn