Fifth Third Bancorp

3 weeks ago

Homeowners Assistance Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Work with borrowers and partners to mitigate foreclosure and REO losses by analyzing financial documents, recommending workout options, negotiating and pre-approving settlements, and routing proceeds correctly. Maintain accurate records and ensure monthly reporting while corresponding with borrowers on approvals or denials. Operate within departmental, investor, insurer, and legal guidelines, with direct impact to bank loss mitigation results.

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Analyze borrower financial statements, tax returns, and credit reports, then recommend the best alternative.
•Negotiate and pre-approve workouts and explain workout options to borrowers.
•Prepare settlement documents and approval forms; quote reinstatement amounts and payoffs; set up repayment plans in the system.
•Process foreclosure holds, skip trace accounts as needed, and correspond with borrowers on approvals or denials.
•Maintain and update records for monthly reporting, including collateral location/condition and loss analysis recommendations.

Key Requirements

•High school diploma or equivalent.
•Minimum 2 years collections or default servicing experience.
•Intermediate proficiency with Microsoft Word and Excel.
•Excellent verbal and written communication.
•Knowledge of collections/default servicing practices, with foreclosure, bankruptcy, and REO experience preferred.

Experience:2+ yearsCollectionsDefault servicingMortgageReal estateForeclosure/REO

Education:High School

Skills:Customer serviceCommunicationOrganizational skillsIndependent workAnalytical/problem-solving

Tech Stack:Microsoft WordMicrosoft Excel

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

3 weeks ago

Homeowners Assistance Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Analyze borrower financial statements, tax returns, and credit reports, then recommend the best alternative.
•Negotiate and pre-approve workouts and explain workout options to borrowers.
•Prepare settlement documents and approval forms; quote reinstatement amounts and payoffs; set up repayment plans in the system.
•Process foreclosure holds, skip trace accounts as needed, and correspond with borrowers on approvals or denials.
•Maintain and update records for monthly reporting, including collateral location/condition and loss analysis recommendations.

Key Requirements

•High school diploma or equivalent.
•Minimum 2 years collections or default servicing experience.
•Intermediate proficiency with Microsoft Word and Excel.
•Excellent verbal and written communication.
•Knowledge of collections/default servicing practices, with foreclosure, bankruptcy, and REO experience preferred.

Experience:2+ yearsCollectionsDefault servicingMortgageReal estateForeclosure/REO

Education:High School

Skills:Customer serviceCommunicationOrganizational skillsIndependent workAnalytical/problem-solving

Tech Stack:Microsoft WordMicrosoft Excel

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor