Salesforce

2 months ago

Customer Marketing Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Plan and execute digital customer marketing programs within the Salesforce Customer Success team. Own digital channels (website, social, email), coordinate content creation and curation, run campaigns and measure impact to boost customer engagement, and support events and community initiatives like user groups. Collaborate with cross-functional teams, apply data-driven insights, and continuously optimize content and campaigns to maximize product adoption and renewal.

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage and optimize digital channels (website, social media, email) to engage customers and promote Salesforce content.
•Plan, curate, and coordinate content with internal teams to support customer understanding and product adoption.
•Execute marketing campaigns and initiatives, and analyze results to drive continuous improvement.
•Support events, webinars, videos, and user groups to foster customer learning and community.
•Collaborate with cross-functional teams to deliver high-quality, relevant content and data-driven improvements.

Key Requirements

•Self-starter with the ability to plan, execute and involve teammates to achieve goals.
•Ability to identify workflow improvements and propose them to increase daily efficiency.
•Ability to prioritize multiple tasks and work planfully.
•Ability to collect and analyze data to derive insights and propose improvements to leadership.
•Proactive willingness to learn and grow; knowledge of Salesforce products (Sales Cloud, Slack, Tableau) and digital marketing tools is a plus.

Experience:SaaSB2BMarketing

Skills:CommunicationProblem-solvingCollaborationTime-managementData-analysis

Languages:Japanese

Tech Stack:Sales CloudSlackTableauGoogle AnalyticsFigmaPhotoshopIllustratorCamtasiaCMS

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

2 months ago

Customer Marketing Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage and optimize digital channels (website, social media, email) to engage customers and promote Salesforce content.
•Plan, curate, and coordinate content with internal teams to support customer understanding and product adoption.
•Execute marketing campaigns and initiatives, and analyze results to drive continuous improvement.
•Support events, webinars, videos, and user groups to foster customer learning and community.
•Collaborate with cross-functional teams to deliver high-quality, relevant content and data-driven improvements.

Key Requirements

•Self-starter with the ability to plan, execute and involve teammates to achieve goals.
•Ability to identify workflow improvements and propose them to increase daily efficiency.
•Ability to prioritize multiple tasks and work planfully.
•Ability to collect and analyze data to derive insights and propose improvements to leadership.
•Proactive willingness to learn and grow; knowledge of Salesforce products (Sales Cloud, Slack, Tableau) and digital marketing tools is a plus.

Experience:SaaSB2BMarketing

Skills:CommunicationProblem-solvingCollaborationTime-managementData-analysis

Languages:Japanese

Tech Stack:Sales CloudSlackTableauGoogle AnalyticsFigmaPhotoshopIllustratorCamtasiaCMS

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor