Physical Security Systems Analyst (12m Day Rate Contract - Inside IR35)

Sony Interactive Entertainment
London
Workplace: HybridContractGBP 225 - 245 dailyFunction: Solutions Engineering & Sales EngineeringExperience: 2-4 yearsSkills: ["Organisational skills","Written and verbal communication","Troubleshooting","Ability to collaborate","Self-driven"]

Support enterprise physical security systems for global break/fix and small projects as the primary UK and EMEA operational resource. Triage and resolve Tier 1–Tier 2 tickets with troubleshooting, diagnostics, and escalation coordination, while maintaining access control, CCTV, visitor management, and mass notification platforms. Coordinate vendors and internal stakeholders, update documentation and reporting, and contribute to regional installations, upgrades, and compliance-ready deployments with follow-the-sun coverage.

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Sony Interactive Entertainment
Sony Interactive Entertainment
1 month ago

Physical Security Systems Analyst (12m Day Rate Contract - Inside IR35)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 minutes agoStatus: Live

Job Summary

Support enterprise physical security systems for global break/fix and small projects as the primary UK and EMEA operational resource. Triage and resolve Tier 1–Tier 2 tickets with troubleshooting, diagnostics, and escalation coordination, while maintaining access control, CCTV, visitor management, and mass notification platforms. Coordinate vendors and internal stakeholders, update documentation and reporting, and contribute to regional installations, upgrades, and compliance-ready deployments with follow-the-sun coverage.
Location: London
Workplace: Hybrid
Employment Type: Contract
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide primary UK and EMEA operational support for global physical security system break/fix activities.
  • •Support follow-the-sun coverage in partnership with US counterparts to ensure continuous global issue resolution.
  • •Manage and resolve Tier 1 and Tier 2 support tickets globally, including troubleshooting, diagnostics, escalation coordination, and basic repairs.
  • •Operate and maintain enterprise physical security systems including access control, CCTV, visitor management, and mass notification platforms.
  • •Coordinate vendors and stakeholders, update documentation and ticket tracking, and support small-scale upgrades, migrations, moves/adds/changes, and deployments.
Travel: Medium travel

Pay and Benefits

Salary: GBP 225 - 245 daily

Key Requirements

  • •2–4 years supporting enterprise physical security systems or related technical support environments.
  • •Hands-on troubleshooting experience with platforms such as Genetec, Lenel, CCURE, ExacqVision, or similar systems.
  • •Experience managing or coordinating support tickets and vendor service requests.
  • •Strong organisational skills to manage multiple priorities in a fast-paced, matrixed environment.
  • •Proficiency with Microsoft Office Suite and familiarity with ticketing or project management tools.
Experience:2-4 years
Skills:Organisational skillsWritten and verbal communicationTroubleshootingAbility to collaborateSelf-driven
Languages:English
Tech Stack:Microsoft Office SuiteGenetecLenelCCUREExacqVisionCCTVAccess controlVisitor managementMass notification platformsTicketing toolsProject management tools

Company Brief

Sony Interactive Entertainment
Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.
Industry: Gaming
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Mateo, United States
Founded: 1993
WebsiteLinkedIn