Workforce Support Administrator (Helston, Cornwall, GB, TR12 7RH)

Serco
United Kingdom
Full timeFunction: Administration & Executive AssistanceSkills: ["Confidentiality","Organisation","Communication","Problem-solving","Compliance"]

Provide workforce administration and employee support across the Royal Navy Support portfolio, focusing on the IMOS contract and supporting Aviation Engineering and Safety Assurance activities. Serve as the workforce administration focal point, coordinate Time2Work reporting and compliance, maintain GDPR-compliant workforce records, support recruitment and onboarding, manage attendance/leave/absence processes, and produce workforce reports to inform governance and workforce planning.

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FursaFursa
Serco
Serco
3 days ago

Workforce Support Administrator (Helston, Cornwall, GB, TR12 7RH)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide workforce administration and employee support across the Royal Navy Support portfolio, focusing on the IMOS contract and supporting Aviation Engineering and Safety Assurance activities. Serve as the workforce administration focal point, coordinate Time2Work reporting and compliance, maintain GDPR-compliant workforce records, support recruitment and onboarding, manage attendance/leave/absence processes, and produce workforce reports to inform governance and workforce planning.
Location: United Kingdom
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Act as the workforce administration focal point across the Royal Navy Support portfolio, supporting employees and managers with workforce queries.
  • •Coordinate Time2Work administration and reporting, ensuring compliance and timely resolution of workforce-related queries.
  • •Maintain accurate workforce records, personnel files, databases, and reporting tools in line with GDPR and company procedures.
  • •Support recruitment activities, including coordinating interviews, onboarding, pre-employment documentation, and tracking.
  • •Administer attendance, annual leave, and absence processes; support payroll query resolution and produce workforce reports and metrics for governance and planning.

Pay and Benefits

Perks:Paid LeavePensionLearning Budget

Key Requirements

  • •Experience in workforce administration and employee lifecycle processes.
  • •Experience maintaining workforce databases and personnel records, and producing management information reports.
  • •Strong Microsoft Excel skills for analysing data and creating accurate reporting.
  • •Ability to handle confidential workforce and HR information professionally and with integrity.
  • •Strong organisational, communication, and problem-solving skills to manage competing priorities.
Experience:DefencePublic services
Skills:ConfidentialityOrganisationCommunicationProblem-solvingCompliance
Tech Stack:Microsoft ExcelTime2WorkGDPR

Eligibility

Security Clearance:BPSSCTCSC

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn