Okta

3 days ago

Technical Account Manager, Okta

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor for large enterprise customers using Okta’s Workforce Identity offering. Build deep relationships, guide implementation and optimization, and collaborate with engineering, product, customer success, and sales to improve adoption and performance. Lead strategic success planning, resolve technical challenges, and deliver enablement through best practices, workshops, and training to drive customer satisfaction and retention.

Location: Arkansas, Dallas

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Build deep, long-lasting customer relationships as a go-to technical advisor and trusted identity coach.
•Provide expert guidance to implement and optimize Okta’s Workforce Identity solutions and design identity strategies aligned with customer business objectives.
•Drive adoption by understanding customer goals/use cases and recommending best practices across process changes, product adoption, configuration, and additional features.
•Partner with account teams and Customer Success Managers to develop and execute strategic success plans that improve subscription adoption, satisfaction, and retention.
•Resolve technical challenges by coordinating with support and engineering, and deliver product insights through enablement sessions, workshops, and training.

Travel: Low travel

Pay and Benefits

Salary: USD 128,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•5+ years of experience in information technology, cloud platforms, or the software industry in a fast-paced environment.
•1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, or Solution Architect.
•1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
•Solid understanding of identity federation and access control protocols such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect (or equivalent).
•Excellent communication and problem-solving skills, including the ability to manage escalations and collaborate cross-functionally.

Education:Bachelor's in Computer Science, Information Technology or related discipline

Skills:Problem-solvingCross-functional collaborationCommunicationEscalation management

Certifications:Okta CertifiedCISSP

Languages:English

Tech Stack:OktaWorkforce IdentitySAML 2.0WS-FederationOAuthOpenID ConnectSCIMSalesforceBoxOffice 365WorkdayWorkflowsSEIMMDMWAF

Company Brief

Okta

Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Okta

3 days ago

Technical Account Manager, Okta

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Arkansas, Dallas

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Build deep, long-lasting customer relationships as a go-to technical advisor and trusted identity coach.
•Provide expert guidance to implement and optimize Okta’s Workforce Identity solutions and design identity strategies aligned with customer business objectives.
•Drive adoption by understanding customer goals/use cases and recommending best practices across process changes, product adoption, configuration, and additional features.
•Partner with account teams and Customer Success Managers to develop and execute strategic success plans that improve subscription adoption, satisfaction, and retention.
•Resolve technical challenges by coordinating with support and engineering, and deliver product insights through enablement sessions, workshops, and training.

Travel: Low travel

Pay and Benefits

Salary: USD 128,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•5+ years of experience in information technology, cloud platforms, or the software industry in a fast-paced environment.
•1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, or Solution Architect.
•1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
•Solid understanding of identity federation and access control protocols such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect (or equivalent).
•Excellent communication and problem-solving skills, including the ability to manage escalations and collaborate cross-functionally.

Education:Bachelor's in Computer Science, Information Technology or related discipline

Skills:Problem-solvingCross-functional collaborationCommunicationEscalation management

Certifications:Okta CertifiedCISSP

Languages:English

Tech Stack:OktaWorkforce IdentitySAML 2.0WS-FederationOAuthOpenID ConnectSCIMSalesforceBoxOffice 365WorkdayWorkflowsSEIMMDMWAF

Company Brief

Okta

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn