ByteDance

6 days ago

Customer Success Manager Project Intern (Lark) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 53 minutes agoStatus: Live

Job Summary

Join the Customer Success team as a Project Intern to support onboarding and customer enablement for Lark. You’ll help create training materials and documentation, answer basic customer questions with clear guidance, and lead standard training sessions for SMBs. You’ll also manage customer batch operations to ensure consistent experiences, learning how data and customer insights drive successful product adoption.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Internship

Job Function: Customer Success & Account Management

Seniority: Intern level

Key Responsibilities

•Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
•Answer basic customer questions and provide clear, helpful support.
•Lead standard training sessions for small and medium-sized enterprises to help them maximize the value of solutions.
•Manage batch operations for customers to ensure a smooth and consistent experience.

Key Requirements

•Currently pursuing an undergraduate or postgraduate degree, preferably in Business, Marketing, or a related field.
•Fluency in written and spoken English to manage stakeholders in the APAC market.
•Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.
•Proactive and resourceful, able to manage multiple tasks in a fast-paced environment.
•Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

Education:

Skills:CommunicationInterpersonal skillsProactiveResourcefulOrganizationTeamworkCustomer-first mindset

Languages:English

Company Brief

ByteDance

Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

ByteDance

6 days ago

Customer Success Manager Project Intern (Lark) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 53 minutes agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Internship

Job Function: Customer Success & Account Management

Seniority: Intern level

Key Responsibilities

•Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
•Answer basic customer questions and provide clear, helpful support.
•Lead standard training sessions for small and medium-sized enterprises to help them maximize the value of solutions.
•Manage batch operations for customers to ensure a smooth and consistent experience.

Key Requirements

•Currently pursuing an undergraduate or postgraduate degree, preferably in Business, Marketing, or a related field.
•Fluency in written and spoken English to manage stakeholders in the APAC market.
•Strong communication and interpersonal skills, with the ability to clearly explain concepts and solutions.
•Proactive and resourceful, able to manage multiple tasks in a fast-paced environment.
•Detail-oriented with excellent organizational skills to manage documentation and client interactions effectively.

Education:

Skills:CommunicationInterpersonal skillsProactiveResourcefulOrganizationTeamworkCustomer-first mindset

Languages:English

Company Brief

ByteDance

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn