Manager, Marketing Governance

American Express
Sydney
Workplace: HybridFull timeFunction: Marketing & GrowthSkills: ["People leadership","Project management","Attention to detail","Quality control","Stakeholder management"]

Lead marketing governance for American Express International Card Services by managing project workflows, compliance audits, and change communications across customers and internal teams. Oversee Compliance & Product Change initiatives, coordinate updates to customer collateral, websites, and sales templates, and run the Campaign Council and Marketing Gate Approval process. Provide people leadership to four Assistant Marketing Managers while ensuring communications follow regulatory and audit requirements in a fast-paced environment.

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American Express
American Express
6 days ago

Manager, Marketing Governance

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead marketing governance for American Express International Card Services by managing project workflows, compliance audits, and change communications across customers and internal teams. Oversee Compliance & Product Change initiatives, coordinate updates to customer collateral, websites, and sales templates, and run the Campaign Council and Marketing Gate Approval process. Provide people leadership to four Assistant Marketing Managers while ensuring communications follow regulatory and audit requirements in a fast-paced environment.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Manage workflow and timing plans for accurate and timely project rollout.
  • •Oversee project management of Compliance & Product Change initiatives, including stakeholder management, collateral updates, and customer communications.
  • •Manage customer and internal communications, including updates to customer collateral, websites, and sales communication templates.
  • •Manage quarterly compliance audits to ensure ICS marketing complies with required audit processes.
  • •Provide people leadership for four Assistant Marketing Managers.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsPaid ParentalRetirement

Key Requirements

  • •Experience in marketing governance and/or project management, ideally in the financial services industry.
  • •Experience working in a regulated environment and navigating compliance and governance requirements.
  • •Strong people leadership experience.
  • •Strong project management skills to deliver against timelines and milestones.
  • •High attention to detail and quality control management, with strong analytical and problem-solving skills.
Experience:Financial services
Skills:People leadershipProject managementAttention to detailQuality controlStakeholder management

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn