Universal Banker - Kinston Main

Truist Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal communication","Client focus","Multi-tasking"]

Provide timely, accurate processing of client transactions while delivering a high-quality customer experience. Educate clients on digital and self-service banking options (ATMs, online and mobile). Support the team sales process through outbound calls and by identifying client needs, offers, and opportunities, and provide secondary support for new account openings and issue resolution. Cross-train to support Integrated Relationship Management (IRM) activities and comply with internal controls, procedures, and risk policies.

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Truist Financial
Truist Financial
1 day ago

Universal Banker - Kinston Main

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions while delivering a high-quality customer experience. Educate clients on digital and self-service banking options (ATMs, online and mobile). Support the team sales process through outbound calls and by identifying client needs, offers, and opportunities, and provide secondary support for new account openings and issue resolution. Cross-train to support Integrated Relationship Management (IRM) activities and comply with internal controls, procedures, and risk policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of assigned monies
  • •Deliver superior client service by engaging clients, facilitating courteous conversations, and performing complex/standardized transactions as needed
  • •Educate clients on digital self-service solutions including ATMs, Online and Mobile banking
  • •Support sales and service activities through outbound calls, checking for client offers, identifying needs/opportunities, and referring to specialists
  • •Adhere to internal controls, operational procedures, and risk management policies; serve as secondary contact for new account openings and problem resolution
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •High school diploma or equivalent education
  • •Two years of teller or cash handling or client service experience
  • •Six months of client relationship building or sales experience
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects
  • •Ability to master PC keyboard/software skills and demonstrate proficiency in basic computer applications (e.g., Microsoft Office)
Experience:BankingClient serviceRetail banking
Education:High School
Skills:Interpersonal communicationClient focusMulti-tasking
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile bankingPC keyboard

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn