RTX

1 day ago

Analyst: F135 Hardware Customer Support Engineer (Onsite)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide technical and sustainment support for F135 engine hardware by partnering with customers, the program office, Field Service Engineers/Representatives, and engineering teams. Respond to technical action requests, support engineering investigations via deficiency reports, and create/interpret maintenance manual data. Author field communications, support engineering changes and sustainment design reviews, and coordinate retrofit planning and service test letters. Travel to F135 field sites as needed.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Provide sustainment and technical customer support for F135 engine hardware by interfacing with customer and engineering organizations
•Respond to technical field questions (action requests) and support engineering investigations (deficiency reports)
•Create, update, and interpret technical maintenance manual data and maintain technical awareness briefings
•Author technical presentations, Field Information Notices, and support engineering changes/design reviews for sustainment impacts
•Plan field implementation/retrofits and service test letters; support conferences and production quality notifications/escape support

Travel: Low travel

Pay and Benefits

Salary: USD 57,200 - 108,800 annually

Perks:Health InsuranceDentalVisionLife Insurance401kParental LeavePaid Leave

Key Requirements

•Bachelor's degree in Engineering
•Technical knowledge of gas turbine operation
•Bachelor's degree in Mechanical, Aeronautical, Aerospace Engineering or related
•Ability to support engineering investigations and field inquiries (action requests, deficiency reporting)
•Ability to support travel to F135 field sites as required

Experience:AerospaceAerospace and defenseMilitary customersGas turbines

Education:Bachelor's

Skills:Technical communicationCross-functional collaborationProblem-solving

Eligibility

Nationality:US National

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX