Specialist - Health Solutions & Care Coordination

Allianz
Bangkok
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 1-3 yearsEducation: bachelorsSkills: ["Communication","Teamwork","Problem-solving","Issue-resolution","Customer focus"]

Coordinate the planning, execution, and delivery of health solution initiatives by partnering with hospitals, healthcare providers, and internal teams. Provide first-line operational support to providers and customers, escalate and resolve complex issues, and track service performance and quality metrics. Prepare reports, analyses, and presentations for stakeholders, support health-related customer communications and programs, and contribute ideas to improve processes and customer experience.

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FursaFursa
Allianz
Allianz
3 hours ago

Specialist - Health Solutions & Care Coordination

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Last checked: 3 hours agoStatus: Live

Job Summary

Coordinate the planning, execution, and delivery of health solution initiatives by partnering with hospitals, healthcare providers, and internal teams. Provide first-line operational support to providers and customers, escalate and resolve complex issues, and track service performance and quality metrics. Prepare reports, analyses, and presentations for stakeholders, support health-related customer communications and programs, and contribute ideas to improve processes and customer experience.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Support the planning, coordination, and execution of health solution initiatives and projects.
  • •Coordinate with participating hospitals, healthcare providers, and internal teams to ensure smooth service delivery.
  • •Provide first-line support to healthcare providers and customers, resolving operational issues and queries.
  • •Escalate complex issues and monitor progress until successful resolution.
  • •Track operational performance and service quality metrics and prepare reports, analyses, and presentations for management and stakeholders.

Key Requirements

  • •Bachelor’s degree in business administration, Healthcare Administration, Public Health, Health Sciences, or a related field.
  • •1 to 3 years of experience in healthcare administration, customer service, insurance operations, project coordination, or related areas.
  • •Strong analytical, reporting, and presentation skills.
  • •Coordination and stakeholder management skills for health-related projects.
  • •Ability to manage multiple priorities in a fast-paced environment.
Experience:1-3 yearsHealthcareCustomer serviceInsurance operationsProject coordination
Education:Bachelor's in business administration, Healthcare Administration, Public Health, Health Sciences, or related field
Skills:CommunicationTeamworkProblem-solvingIssue-resolutionCustomer focus
Tech Stack:Microsoft OfficeExcelOutlookPowerPointChatGPTCopilot365

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn