TikTok Shop - Account Manager (Home and Living), Paris

TikTok
Paris
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Customer service","Interpersonal skills","Problem-solving","Analytical thinking"]

Own a portfolio of strategic Home & Living merchant partners for TikTok Shop in France, helping them onboard and scale through TikTok’s discovery and social commerce ecosystem. Build onboarding solutions, design growth plans spanning assortment, creators, pricing, logistics, and campaigns, and drive revenue/GMV targets using data, experimentation, and iteration. Partner with Product, Ops, Marketing, Creator, and Policy teams to improve merchant and user experience.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Account Manager (Home and Living), Paris

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own a portfolio of strategic Home & Living merchant partners for TikTok Shop in France, helping them onboard and scale through TikTok’s discovery and social commerce ecosystem. Build onboarding solutions, design growth plans spanning assortment, creators, pricing, logistics, and campaigns, and drive revenue/GMV targets using data, experimentation, and iteration. Partner with Product, Ops, Marketing, Creator, and Policy teams to improve merchant and user experience.
Location: Paris
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Source and onboard strategic Home and Living merchants in France, building onboarding solutions to support mid- and long-term growth.
  • •Design and execute partner growth plans across assortment, content, creators, pricing, logistics, and campaigns.
  • •Own revenue and GMV targets and drive performance through data, experimentation, and iteration.
  • •Collaborate cross-functionally with Product, Ops, Marketing, Creator, and Policy teams to improve merchant and user experience.
  • •Analyze Home and Living market trends and lead internal projects for the wider ecosystem (campaigns, product launches, B2B marketing).

Key Requirements

  • •Relevant work experience in business development, account management, content creation, or social media marketing (or equivalent).
  • •Strong interpersonal skills with excellent communication and customer service orientation in a client-facing role.
  • •Strong sense of social content; livestream and short-video are a preference.
  • •Deep understanding of the Home and Living market, trends, and creators ecosystem (ideally across Europe, UK, and US).
  • •Fluent English and French to communicate with local stakeholders.
Experience:Social commerceContent creationSocial media marketingDiscovery commerce
Skills:CommunicationCustomer serviceInterpersonal skillsProblem-solvingAnalytical thinking
Languages:EnglishFrench

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn