22 hours ago

Director, Strategic Business Operations (BizOps)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a strategic co-pilot to the CEO and CFO, owning high-impact initiatives across product, growth, pricing, and creator economics. Lead hands-on, data-driven analysis of core metrics like churn, LTV, monetization, and conversion funnels, while conducting competitive and market research to identify expansion opportunities. Build and run an executive operating cadence (KPI tracking, reviews, alignment) and mentor a lean team of operators as Substack scales.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Director level

Key Responsibilities

•Drive the business’s highest-impact initiatives across product, growth, pricing, and creator economics.
•Perform deep-dive analyses on core metrics (e.g., creator churn, reader LTV, network monetization, conversion funnels) to guide decisions.
•Conduct competitive analysis, market mapping, and strategic positioning to evaluate new opportunities and expansion vectors.
•Partner with the CEO and CFO to translate operational data into actionable executive decisions and board-level strategy.
•Design and run business cadence (KPI tracking, operational reviews, cross-functional alignment, objective-setting) and mentor a lean operator team.

Pay and Benefits

Salary: USD 200,000 - 300,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•5–10 years of work experience, including foundational experience at a top management consulting firm or investment bank, followed by high-impact BizOps/Strategy at a fast-growing tech company.
•Advanced SQL and strong quantitative modeling/data manipulation skills; comfortable using Excel/financial modeling and Python/R (a plus).
•Break down complex, messy problems into clear hypotheses and actionable frameworks before analyzing or building.
•Bias for action: own implementation end-to-end, not just recommendations or slide decks.
•Executive-level communication skills to influence senior executives, engineers, and creative partners with concise, direct messaging.

Experience:5-10 yearsManagement consultingInvestment bankingBizOpsStrategyFast-growing techPublishingMediaSubscriptions

Skills:First-principles thinkingData-driven decision-makingAnalytical rigorHands-on executionExecutive communicationHigh ownershipLeadership

Tech Stack:SQLExcelPythonR

Company Brief

Substack

Provides a platform for writers to publish subscription-based newsletters, manage paid subscriptions, and connect directly with readers through email and web publishing tools.

Industry: Publishing

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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Substack

22 hours ago

Director, Strategic Business Operations (BizOps)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Director level

Key Responsibilities

•Drive the business’s highest-impact initiatives across product, growth, pricing, and creator economics.
•Perform deep-dive analyses on core metrics (e.g., creator churn, reader LTV, network monetization, conversion funnels) to guide decisions.
•Conduct competitive analysis, market mapping, and strategic positioning to evaluate new opportunities and expansion vectors.
•Partner with the CEO and CFO to translate operational data into actionable executive decisions and board-level strategy.
•Design and run business cadence (KPI tracking, operational reviews, cross-functional alignment, objective-setting) and mentor a lean operator team.

Pay and Benefits

Salary: USD 200,000 - 300,000 annually

Equity and Bonus:Equity

Perks:Equity

Key Requirements

•5–10 years of work experience, including foundational experience at a top management consulting firm or investment bank, followed by high-impact BizOps/Strategy at a fast-growing tech company.
•Advanced SQL and strong quantitative modeling/data manipulation skills; comfortable using Excel/financial modeling and Python/R (a plus).
•Break down complex, messy problems into clear hypotheses and actionable frameworks before analyzing or building.
•Bias for action: own implementation end-to-end, not just recommendations or slide decks.
•Executive-level communication skills to influence senior executives, engineers, and creative partners with concise, direct messaging.

Experience:5-10 yearsManagement consultingInvestment bankingBizOpsStrategyFast-growing techPublishingMediaSubscriptions

Skills:First-principles thinkingData-driven decision-makingAnalytical rigorHands-on executionExecutive communicationHigh ownershipLeadership

Tech Stack:SQLExcelPythonR

Company Brief

Substack

Provides a platform for writers to publish subscription-based newsletters, manage paid subscriptions, and connect directly with readers through email and web publishing tools.

Industry: Publishing

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Funding: Series A

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn