Senior Product Manager, Order Quality

Instacart
Ontario, Alberta, British Columbia, Nova Scotia
Workplace: RemoteFull timeCAD 194,000 - 204,500 annuallyFunction: Product ManagementSkills: ["Communication","Cross-functional collaboration","Data-driven decision-making","Prioritization","Entrepreneurial mindset"]

Own the end-to-end product strategy and roadmap for Order Quality within Fulfillment, improving item discovery and replacement workflows for shoppers and customers. Lead iterative delivery from discovery through scaled launch, partnering with design, research, engineering, data science, operations, partnerships, and legal/privacy. Define success metrics and run rigorous experimentation (A/B and multivariate tests) to improve engagement, conversion, and retention while balancing speed, quality, and compliance.

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FursaFursa
Instacart
Instacart
2 days ago

Senior Product Manager, Order Quality

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the end-to-end product strategy and roadmap for Order Quality within Fulfillment, improving item discovery and replacement workflows for shoppers and customers. Lead iterative delivery from discovery through scaled launch, partnering with design, research, engineering, data science, operations, partnerships, and legal/privacy. Define success metrics and run rigorous experimentation (A/B and multivariate tests) to improve engagement, conversion, and retention while balancing speed, quality, and compliance.
Location: Ontario, Alberta, British Columbia, Nova Scotia
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end product strategy and roadmap for Order Quality within Fulfillment, driving ideas from discovery through scaled launch.
  • •Improve item discovery and replacement workflows while ensuring customers can easily communicate preferences.
  • •Partner with design and research to understand shopper and customer needs and in-store retail shopping experiences.
  • •Define success metrics and run a rigorous experimentation program (A/B tests, multivariate tests) to improve engagement, conversion, and retention.
  • •Collaborate cross-functionally across engineering, data science, operations, partnerships, legal, and privacy to deliver compliant features at scale.

Pay and Benefits

Salary: CAD 194,000 - 204,500 annually
Equity and Bonus:Equity

Key Requirements

  • •4+ years of product management experience, ideally within operationally complex physical environments.
  • •Built products end-to-end and can drive initiatives from early concept through scaled delivery.
  • •Highly data-literate, able to prioritize using data and make sound tradeoffs in ambiguity.
  • •Communicates complex ideas clearly and influences cross-functional teams and senior stakeholders without direct authority.
  • •Understands shopper and customer experience deeply and holds self accountable to meaningful customer and commercial outcomes.
Experience:Product managementRetailOperationally complex environments
Skills:CommunicationCross-functional collaborationData-driven decision-makingPrioritizationEntrepreneurial mindset
Languages:English
Tech Stack:AILLMA/B testingMultivariate tests

Company Brief

Instacart
Operates an online grocery marketplace connecting customers with personal shoppers and local retailers for grocery delivery and pickup. Provides technology, logistics, and advertising solutions to supermarkets and consumer packaged goods brands.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn