Sr Account Manager-Indianapolis

Fiserv
Indiana
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Operational relationship management","Cross-functional collaboration","Independent decision-making","Good judgment","Problem prevention and resolution"]

Own enterprise-wide delivery and ongoing support for assigned clients, managing and developing operational relationships that ensure clients get maximum value from Fiserv solutions. Use in-person visits and phone calls to execute account plans, provide reporting on outcomes and activities, and collaborate cross-functionally on incident response, process improvement, and standard operating procedures while maintaining compliance with audits and administrative updates.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fiserv
Fiserv
4 days ago

Sr Account Manager-Indianapolis

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise-wide delivery and ongoing support for assigned clients, managing and developing operational relationships that ensure clients get maximum value from Fiserv solutions. Use in-person visits and phone calls to execute account plans, provide reporting on outcomes and activities, and collaborate cross-functionally on incident response, process improvement, and standard operating procedures while maintaining compliance with audits and administrative updates.
Location: Indiana
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage operational and technical relationships through in-person visits and phone calls to support the account plan
  • •Understand the client environment to ensure full utilization of Fiserv solutions
  • •Provide reporting on accomplishments and in-process activities
  • •Influence and work cross-functionally on critical initiatives such as incident response and process improvement
  • •Maintain compliance with system audits, client profile updates, and related administrative duties
Travel: Medium travel

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •Bachelor’s degree
  • •Project Management experience
Experience:3+ years
Education:High School
Skills:Operational relationship managementCross-functional collaborationIndependent decision-makingGood judgmentProblem prevention and resolution

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn