AT&T Sales Support Specialist
Appdirect
El Salvador
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Attention to detail","Analytical thinking","Organizational skills","Written communication","Customer service orientation"]Provide presales support for ACC/AT&T opportunities by conducting serviceability research, preparing quotes, and generating accurate contracts and documentation. Submit and track orders through provider systems, resolve billing tickets with provider-specific knowledge, and partner with AppDirect Advisors and internal teams (Order Processing, Project Coordination, Billing). Maintain precise CRM records, escalate issues appropriately, and continuously build expertise in ACC/AT&T terminology, acronyms, and evolving system requirements.
