CSR/Teller - Franklin-Eastern/Grand Rapids, MI - Part Time

Provide excellent customer service in daily bank interactions by listening to customer needs, answering questions, and resolving issues while maintaining confidentiality. Support efficient branch operations, including balancing cash records and staying current on retail policies and procedures. Refer customers to appropriate bankers and business partners for consultative conversations, using tracking tools to ensure follow-through. Accountable for risk management within the bank’s risk appetite.