Sales and Technical Support Representative

Avery Dennison
Romania
Workplace: HybridFull timeRON 101,500 - 162,400 annuallyFunction: Customer Support (Service Desk)Education: mastersSkills: ["Client relationship building","Technical communication","Collaboration","Continuous learning","Cross-functional teamwork"]

Own and grow a customer portfolio across Romania and Moldova while driving commercial targets. Act as the primary technical contact via phone and email, recommending product solutions and developing tailored proposals. Educate end-users and converters to increase adoption of specialized offerings. Collaborate with Field Sales, Customer Service, and Technical Support, including on-site visits for presentations, claims management, and business development.

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Avery Dennison
Avery Dennison
6 days ago

Sales and Technical Support Representative

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Last checked: 13 hours agoStatus: Live

Job Summary

Own and grow a customer portfolio across Romania and Moldova while driving commercial targets. Act as the primary technical contact via phone and email, recommending product solutions and developing tailored proposals. Educate end-users and converters to increase adoption of specialized offerings. Collaborate with Field Sales, Customer Service, and Technical Support, including on-site visits for presentations, claims management, and business development.
Location: Romania
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Manage and expand an assigned customer base across Romania and Moldova to meet commercial targets and deliver an exceptional partner experience.
  • •Provide technical consultation for inquiries by telephone and email, identifying and recommending optimal product solutions based on customer requirements.
  • •Analyze customer needs to create tailored technical specifications and comprehensive commercial offers across the full product portfolio.
  • •Serve as a subject matter expert to educate end-users and converters and drive brand adoption of specialized solutions.
  • •Collaborate with Field Sales, Customer Service, and Technical Support teams and conduct on-site customer visits for claims management, technical presentations, and business development.

Pay and Benefits

Salary: RON 101,500 - 162,400 annually
Perks:Health InsuranceMeal VouchersAnnual Bonus

Key Requirements

  • •Master’s degree or equivalent, with a minimum of 2 years of professional experience in technical business support or commercial roles.
  • •Full professional proficiency in Romanian and English, both verbal and written.
  • •Willingness to master technical aspects of the pressure-sensitive industry and the broader printing and graphic solutions market.
  • •Demonstrated ability to foster enduring client relationships and uncover complex business requirements.
  • •Strong interpersonal skills and a commitment to collaborative teamwork and cross-functional communication.
Experience:Pressure-sensitive industryPrintingGraphic solutions
Education:Master's
Skills:Client relationship buildingTechnical communicationCollaborationContinuous learningCross-functional teamwork
Languages:RomanianEnglish

Company Brief

Avery Dennison
Produces pressure-sensitive materials, labels, tags, packaging solutions, and RFID inlays and software for retail, logistics, and industrial customers. The company serves global brands with products that help identify, track, and enhance merchandise and supply chains.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Glendale, United States
Founded: 1935
WebsiteLinkedIn