Customer Sales Associate

Trane Technologies
United States
Workplace: OnsiteFull timeUSD 41,000 - 82,809.99 hourlyFunction: SalesEducation: high_schoolSkills: ["Customer service","Problem-solving","Sales","Relationship building","Order management"]

Serve as a trusted advisor in Trane Supply stores, assisting customers with parts and supply needs by resolving issues, recommending related products or add-on extensions, and delivering accurate, timely solutions. Own order management and quote/invoice processes with high accuracy, support customers via phone and in person, and keep current on product offerings, promotions, and inventory needs to drive sales and customer satisfaction.

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Trane Technologies
Trane Technologies
1 month ago

Customer Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Serve as a trusted advisor in Trane Supply stores, assisting customers with parts and supply needs by resolving issues, recommending related products or add-on extensions, and delivering accurate, timely solutions. Own order management and quote/invoice processes with high accuracy, support customers via phone and in person, and keep current on product offerings, promotions, and inventory needs to drive sales and customer satisfaction.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide customer support by identifying and resolving problems to ensure customer satisfaction.
  • •Partner with customers to grow sales by identifying related products or add-on extensions.
  • •Process customer orders and respond to inquiries, questions, or complaints related to parts and supply offerings.
  • •Keep current on Trane product knowledge, offerings, and promotions to deliver a premier customer experience.
  • •Execute quote and order management processes accurately, including entering quotes/invoices and following through on fulfillment; assist with warehouse/inventory work as needed.

Pay and Benefits

Salary: USD 41,000 - 82,809.99 hourly
Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

  • •H.S. Diploma or General Education Degree (GED).
  • •Inside sales, retail, or related experience.
  • •Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • •Proven experience building customer relationships and maintaining professional customer service in challenging situations.
Education:High School
Skills:Customer serviceProblem-solvingSalesRelationship buildingOrder management

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn