Credit Reporting Disputes Program Lead

Block
San Francisco
Workplace: RemoteFull timeUSD 239,600 - 359,400Function: Banking, Lending & CreditSkills: ["Cross-functional collaboration","Regulatory readiness","Program management","Data accuracy and integrity focus"]

Own Block’s furnisher and consumer reporting disputes program under the FCRA end to end. Build the CRA for the first time and define investigation standards, control design, monitoring/testing, training, and periodic review. Create remediation and workflow constructs for inaccurate data corrections, root-cause recurring defects upstream, and keep the program examination-ready while partnering across Product, Engineering, Data, Customer Operations, and Legal.

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Block
Block
6 hours ago

Credit Reporting Disputes Program Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own Block’s furnisher and consumer reporting disputes program under the FCRA end to end. Build the CRA for the first time and define investigation standards, control design, monitoring/testing, training, and periodic review. Create remediation and workflow constructs for inaccurate data corrections, root-cause recurring defects upstream, and keep the program examination-ready while partnering across Product, Engineering, Data, Customer Operations, and Legal.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Own the furnisher and consumer reporting disputes program end to end, including written policies/procedures, control design, monitoring/testing, training, and periodic review.
  • •Define what a reasonable investigation means and apply the standard consistently across direct and indirect disputes.
  • •Design the remediation path for inaccurate data, tracing corrections from originating event data through downstream data stores into reports and scores.
  • •Build program workflow constructs including data correction as a resolution outcome, investigative processes, and customer notifications.
  • •Investigate recurring data defects to root cause and resolve them upstream; represent the program to regulators and advise product/engineering on accuracy built-in from the start.

Pay and Benefits

Salary: USD 239,600 - 359,400
Perks:Remote WorkHealth InsuranceRetirement SavingsFamily Planning

Key Requirements

  • •12+ years of furnisher or consumer reporting compliance experience under FCRA and Regulation V in a bank, fintech, card issuer, or lender.
  • •Proven experience building or materially reshaping a data accuracy and integrity program.
  • •Familiarity with modern credit modeling infrastructure and partnering with modeling, data engineering, and platform teams to carry dispute investigations and data corrections through to underlying data.
  • •Experience with FCRA private-right-of-action litigation working alongside legal counsel.
  • •Working knowledge of adjacent regimes including FACTA Red Flags, ECOA/Reg B adverse action, MLA/SCRA, Regulation E, Regulation Z, and state credit reporting statutes.
Experience:FintechCredit reportingConsumer financeFCRAComplianceData integrity
Skills:Cross-functional collaborationRegulatory readinessProgram managementData accuracy and integrity focus
Languages:English

Company Brief

Block
Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn