Driver Operations Coordinator/Associate (6 Months Contract)

Lalamove
Singapore
Workplace: OnsiteContractFunction: Business OperationsSkills: ["Attention to detail","Customer issue resolution","Communication","Interpersonal skills"]

Coordinate last-mile deliveries by liaising with drivers and clients, tracking shipments to match client requirements, and partnering with the driver operations team to schedule logistics personnel for projects. Prepare EOD reports and invoices as needed, arrange same-day deliveries for events, and handle client requests including additional-charge claims. Support operational needs such as sorting and packing when required, working an evening shift onsite.

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Lalamove
Lalamove
1 month ago

Driver Operations Coordinator/Associate (6 Months Contract)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 years ago

Job Summary

Coordinate last-mile deliveries by liaising with drivers and clients, tracking shipments to match client requirements, and partnering with the driver operations team to schedule logistics personnel for projects. Prepare EOD reports and invoices as needed, arrange same-day deliveries for events, and handle client requests including additional-charge claims. Support operational needs such as sorting and packing when required, working an evening shift onsite.
Location: Singapore
Workplace: Onsite
Employment Type: Contract · Permanent
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Liaise with drivers and clients to ensure deliveries depart on time and track shipments per client requirements.
  • •Coordinate with the driver operations team to schedule logistics personnel (e.g., truck drivers) based on availability and project needs.
  • •Prepare EOD reports and invoices when required for clients and the local team.
  • •Arrange same-day deliveries for events and projects.
  • •Handle client requests and assist with claims for additional charges, including sorting and packing when needed.

Key Requirements

  • •Proficiency in MS Office (Word, Excel, PowerPoint).
  • •Familiarity with G-Suite.
  • •Strong attention to detail and the ability to resolve customer issues.
  • •Excellent communication and interpersonal skills.
  • •Commit to a 5-day work week (able to work 1 weekend) and an evening shift (1pm–10pm).
Skills:Attention to detailCustomer issue resolutionCommunicationInterpersonal skills
Tech Stack:MS OfficeWordExcelPowerPointG-Suite

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn