Sales Associate III

Tapestry
Waterloo
Workplace: OnsiteFull timeUSD 15 - 19.5 hourlyFunction: SalesSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Meet personal and store sales goals by building client relationships, cross-selling and upselling, and using POS, clienteling, and social selling tools. Support daily store operations including cash wrap, inventory processing, visual merchandising, and asset protection. Maintain strong performance against personal and team KPIs in a fast-paced, luxury retail environment.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Meet personal and store sales goals by building client relationships, cross-selling and upselling, and using POS, clienteling, and social selling tools. Support daily store operations including cash wrap, inventory processing, visual merchandising, and asset protection. Maintain strong performance against personal and team KPIs in a fast-paced, luxury retail environment.
Location: Waterloo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to style and service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while using POS, clienteling, and social selling tools.
  • •Execute daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards and asset protection.
  • •Support transaction processing and inventory cycles (receipts, stock shelves, product movement), and assist teammates as needed.

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Ability to operate POS and use mobile tools (iPad/laptop, Mobile POS), including basic computer proficiency.
  • •Strong English proficiency and ability to work a fast-paced environment.
  • •Ability to lift 25 lb regularly (up to 50 lb occasionally) and maneuver the sales floor and stockroom (climb, bend, kneel).
  • •Ability to provide social-media-driven selling, including clienteling and data acquisition; experience with live-stream shopping/video demos preferred.
Experience:Luxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoLive-stream shoppingWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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